This isn’t so much a complicated process in bad need of angioplasty than a case of simply stupid waste:

My parents keep on receiving a ton of mail from the CA Dept. of Health regarding the Medicare prescription changes.  So far so good, let’s keep them informed… although I am not sure why the same flyer gets mailed again and again.  However, since they clearly have English indicated in their profile, why on earth do they have to be sent every single page in 12 (!) copies, in the following languages: English, Spanish, Armenian, Russian, Cambodian,Chinese, Farsi, Korean, Laotian, Tagalog, Hmong, Vietnamese ???

So much for the environment … and wasted taxpayer money

Tags: Business Process, BPR, Waste, Bureaucracy, CA State, State Government, Government Waste, Medicare