Comments on: Wired Wiki, Numbskulls and Collaboration in Business http://www.zoliblog.com/2006/09/07/wired-wiki-numbskulls-and-collaboration-in-business/ Connecting the dots ... Sat, 21 Nov 2009 06:03:39 -0800 http://wordpress.org/?v=2.8.6 hourly 1 By: Anonymous http://www.zoliblog.com/2006/09/07/wired-wiki-numbskulls-and-collaboration-in-business/#comment-884 Anonymous Mon, 11 Sep 2006 02:32:13 +0000 http://www.zoliblog.com/2006/09/07/wired-wiki-numbskulls-and-collaboration-in-business/#comment-884 I think Wikipedia is an "attractive nuisance" when it comes to anticipating the impact that wikis are going to have. They succeed primarily due to "social process" and shared incentives, not the workflow and hierarchical command and control that a traditional content management system leverages. With a number of competitors jockeying for a payoff that looks more zero sum than not, results are about what you would expect. There are a lot of reasons that "it's in the wiki" is preferable to "check your mail." The primary ones are a clear history from one consistent starting point, look-aside annotation available via hyperlink (CamelCase or not) in addition to in-line commenting, and reduction of e-mail overload. I think your point here: <blockquote>Typical KM is concerned with the collection, organization and redistribution of knowledge after-the-fact, while the wiki becomes the primary platform to conduct everyday business tasks, and resolves the KM-problem as a by-product. </blockquote> is crucial. When blogging, IM, and archived IMs are blended into the same space you have a real-time collaboration environment with revision history that is directly useful for KM. I think Wikipedia is an “attractive nuisance” when it comes to anticipating the impact that wikis are going to have. They succeed primarily due to “social process” and shared incentives, not the workflow and hierarchical command and control that a traditional content management system leverages. With a number of competitors jockeying for a payoff that looks more zero sum than not, results are about what you would expect.

There are a lot of reasons that “it’s in the wiki” is preferable to “check your mail.” The primary ones are a clear history from one consistent starting point, look-aside annotation available via hyperlink (CamelCase or not) in addition to in-line commenting, and reduction of e-mail overload. I think your point here:

Typical KM is concerned with the collection, organization and redistribution of knowledge after-the-fact, while the wiki becomes the primary platform to conduct everyday business tasks, and resolves the KM-problem as a by-product.

is crucial. When blogging, IM, and archived IMs are blended into the same space you have a real-time collaboration environment with revision history that is directly useful for KM.

]]> By: Anonymous http://www.zoliblog.com/2006/09/07/wired-wiki-numbskulls-and-collaboration-in-business/#comment-883 Anonymous Thu, 07 Sep 2006 18:37:42 +0000 http://www.zoliblog.com/2006/09/07/wired-wiki-numbskulls-and-collaboration-in-business/#comment-883 Good points, Zoli. Good points, Zoli.

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