Comments on: The "Hidden" Business Model in SaaS: Benchmarking http://www.zoliblog.com/2006/12/14/the-hidden-business-model-in-saas-benchmarking/ Connecting the dots ... Sat, 21 Nov 2009 06:03:39 -0800 http://wordpress.org/?v=2.8.6 hourly 1 By: Deepak http://www.zoliblog.com/2006/12/14/the-hidden-business-model-in-saas-benchmarking/#comment-6699 Deepak Mon, 22 Oct 2007 17:56:12 +0000 http://www.zoliblog.com/2006/12/14/the-hidden-business-model-in-saas-benchmarking/#comment-6699 Hi Zoli, This is my first visit to your blog...hats off...I need to learn a lot from you n ur blog..well I actually was noticing the browser usage graphs n statistics...well I was kinda searching for Opera...yup..Finnish branded browser...well doesn't really matter though...just felt like leaving a comment..hope to drop by soon. Hi Zoli,
This is my first visit to your blog…hats off…I need to learn a lot from you n ur blog..well I actually was noticing the browser usage graphs n statistics…well I was kinda searching for Opera…yup..Finnish branded browser…well doesn’t really matter though…just felt like leaving a comment..hope to drop by soon.

]]> By: The FreshBooks Blog http://www.zoliblog.com/2006/12/14/the-hidden-business-model-in-saas-benchmarking/#comment-1075 The FreshBooks Blog Mon, 08 Jan 2007 14:21:44 +0000 http://www.zoliblog.com/2006/12/14/the-hidden-business-model-in-saas-benchmarking/#comment-1075 <strong>Ripe Data - The December 06 Edition</strong> This is the second in a monthly series we’re going to be doing on the FreshBooks Blog. It’s called Ripe Data and it is an assortment and analysis of various metrics we track here at FreshBooks. Please note, Ripe Data will not include the valuable i... Ripe Data – The December 06 Edition

This is the second in a monthly series we’re going to be doing on the FreshBooks Blog. It’s called Ripe Data and it is an assortment and analysis of various metrics we track here at FreshBooks. Please note, Ripe Data will not include the valuable i…

]]> By: Anonymous http://www.zoliblog.com/2006/12/14/the-hidden-business-model-in-saas-benchmarking/#comment-1074 Anonymous Thu, 14 Dec 2006 23:17:00 +0000 http://www.zoliblog.com/2006/12/14/the-hidden-business-model-in-saas-benchmarking/#comment-1074 Hi Mike, Sure, the browser example really isn't the point after all - I just wanted to make the case that we can see different things in the same set of number, and you're really sitting on a treasure chest full of - numbers :-) Hi Mike,

Sure, the browser example really isn’t the point after all – I just wanted to make the case that we can see different things in the same set of number, and you’re really sitting on a treasure chest full of – numbers :-)

]]> By: Anonymous http://www.zoliblog.com/2006/12/14/the-hidden-business-model-in-saas-benchmarking/#comment-1073 Anonymous Thu, 14 Dec 2006 23:15:52 +0000 http://www.zoliblog.com/2006/12/14/the-hidden-business-model-in-saas-benchmarking/#comment-1073 Mike again...just wanted to add that your insights around metrics, their uses, and the "eye of the beholder" dimension is really interesting. Personally I'm curious to see how it all unfolds; good to have you along the journey. - Mike Mike again…just wanted to add that your insights around metrics, their uses, and the “eye of the beholder” dimension is really interesting. Personally I’m curious to see how it all unfolds; good to have you along the journey.

- Mike

]]> By: Anonymous http://www.zoliblog.com/2006/12/14/the-hidden-business-model-in-saas-benchmarking/#comment-1072 Anonymous Thu, 14 Dec 2006 23:08:46 +0000 http://www.zoliblog.com/2006/12/14/the-hidden-business-model-in-saas-benchmarking/#comment-1072 Hi Zoli, Mike from FreshBooks here...thanks for posting. I have to admit I saw that "loss of market share" component in there but did not want to comment on that piece till the dust settled with the analytics providers. I'm not sure that the new FireFox was "properly identified" by our analytics (or the new IE for that matter)…if this was the case even for a few days it would effect results. Browser recognition is automated, but the providers also have tables of known providers they check against. It they were not up to date then the numbers may have been off...or another way of saying all this is I wanted to hold off a little longer on the market share analysis...at least a month or two. That said, thank you for posting and thank you also for digging into my analysis. I will endeavour to continue to raise the bar carrying forward. Warm regards, - Mike Hi Zoli,

Mike from FreshBooks here…thanks for posting. I have to admit I saw that “loss of market share” component in there but did not want to comment on that piece till the dust settled with the analytics providers. I’m not sure that the new FireFox was “properly identified” by our analytics (or the new IE for that matter)…if this was the case even for a few days it would effect results. Browser recognition is automated, but the providers also have tables of known providers they check against. It they were not up to date then the numbers may have been off…or another way of saying all this is I wanted to hold off a little longer on the market share analysis…at least a month or two.

That said, thank you for posting and thank you also for digging into my analysis. I will endeavour to continue to raise the bar carrying forward.

Warm regards,

- Mike

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