Google Video: Do I Hear Class Action?
Business, SaaS, Technology August 12th, 2007
Now you own it – now you don’t. That’s the new Google game. Videos you you “purchased” will no longer play in three days. Reimbursement? Forget it: you get partial and arbitrary credit to spend within 60 days on Google Checkout.
Boing boing is (almost) right to call it the Golden Opportunity for Class Action Lawyers. Why *almost*? Because this ignorant move is so ridiculously stupid, will hurt Google’s image so much that I’m sure someone higher up will wake up and revert it before the lawyers have a chance to file papers.
Update (8/21): Google finally reverted it’s position but what took them a week?
Related posts: TechCrunch, WebProNews, Google Blogoscoped , Googlified, Profy.Com, NewTeeVee , ResourceShelf, Ars Technica, Techliberation.
Tags: Class Action, Customer Focus, Google, google blunders, Google Video
Zoli Erdos
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