Comments on: Intuit’s Update Fiasco: There is a Better Way

By: Roland Hesz

Roland Hesz — Wed, 19 Dec 2007 11:14:00 +0000

Zoho writer, Flock 1.0.3, it happened on the 9th of december in the afternoon.

I happens, I just wanted to point out that software is software, no matter where it is installed

If you need some other information I will try to dig it up

By: Arvind

Arvind — Wed, 19 Dec 2007 06:06:18 +0000

Roland : Our sincere apologies. Can you please tell us which Zoho service you faced this issue with? Do mail me with further details of the browser name/version you were using. May be it was due to an unstable internet connection.

We will certainly investigate on this further.

By: Roland Hesz

Roland Hesz — Tue, 18 Dec 2007 14:56:24 +0000

So – dumb enter -, the cloud is not a 100% solution. It is a tool, sometimes more fitting, sometimes not, depending on your needs.

By: Roland Hesz

Roland Hesz — Tue, 18 Dec 2007 14:55:08 +0000

No, it crashed and when it came back my document was corrupted and Zoho could not restore it.
Had to start from scratch again.

The losing internet is a different problem, when you have to finish something and you loose net connection.

So yes, storing your documents in the cloud, but it can have the same problems like an offline document writer, plus internet connection is not a sure thing.

By: Zoli Erdos

Zoli Erdos — Tue, 18 Dec 2007 14:17:00 +0000

Roland, I’m not sure I understand this: are you saying you lost your internet connection while working on Zoho?
It autosaves your work, so you should find it back online…

By: Roland Hesz

Roland Hesz — Tue, 18 Dec 2007 12:19:04 +0000

“there is a better, safer, easier way.”
I wonder about the easier part – dang, Zoho hang up and crap, it messed up 3 hours work, doh and I don’t have a local copy, jeez what shoud I do now? (solution, I copy it to my harddisk every 5 minutes since then. )

And better – why, why, why do they have to cut internet right now??? I got only 30 minutes to finish this!! damn…..

Some old problems solved – upgrade problems – some new problems created.

By: QuickBooks Mac 2006-7 update nuking disks. Lawsuits? : AccMan

QuickBooks Mac 2006-7 update nuking disks. Lawsuits? : AccMan — Tue, 18 Dec 2007 04:57:16 +0000

[...] Zoli Erdos correctly points out that: We’re living in the age of crappy software. QuickBooks is not alone, this incident is just more dramatic than the typical update failures. Even when updates don’t fail, they are becoming a nuisance… Proponents of Cloud computing (On-demand, SaaS) typically point out portability, collaboration as key benefits, but there’s another huge benefit: ease of mind. The web applications I often use (Gmail, the Zoho Productivity Suite, CRM..etc) get updated just as frequently (actually, more) than their desktop counterparts, but I don’t have to worry about these updates: the service provider takes care of them…I dumped the responsibility on the service provider: they work for me. [...]