Comments on: Brick-and-Mortar Stores Need Uninformed Customers http://www.zoliblog.com/2008/07/19/brick-and-mortar-stores-need-uninformed-customers/ Connecting the dots ... Sat, 21 Nov 2009 06:03:39 -0800 http://wordpress.org/?v=2.8.6 hourly 1 By: Michael B http://www.zoliblog.com/2008/07/19/brick-and-mortar-stores-need-uninformed-customers/#comment-13068 Michael B Wed, 30 Jul 2008 14:06:19 +0000 http://www.zoliblog.com/2008/07/18/brick-and-mortar-stores-need-uninformed-customers/#comment-13068 I am an online-first shopper and have been for many years now. Any type of cable or cell phone accessory can be had from ebay at insane percentage savings. Ditto used games and a few other items, but BB/CC/etc. still have their usefulness on certain items. It is nice to touch and feel and see and hear TV's, speakers, cameras, etc. Margins are typically slim on those larger pieces and prices are similar, plus returns are certainly easier. So true is the "fake" BB site pricing. I lost count of the number of times they try to squeeze an extra $10 or $20 out of me with that crap. I am an online-first shopper and have been for many years now. Any type of cable or cell phone accessory can be had from ebay at insane percentage savings. Ditto used games and a few other items, but BB/CC/etc. still have their usefulness on certain items. It is nice to touch and feel and see and hear TV’s, speakers, cameras, etc. Margins are typically slim on those larger pieces and prices are similar, plus returns are certainly easier.

So true is the “fake” BB site pricing. I lost count of the number of times they try to squeeze an extra $10 or $20 out of me with that crap.

]]> By: Zoli Erdos http://www.zoliblog.com/2008/07/19/brick-and-mortar-stores-need-uninformed-customers/#comment-12950 Zoli Erdos Fri, 18 Jul 2008 16:55:07 +0000 http://www.zoliblog.com/2008/07/18/brick-and-mortar-stores-need-uninformed-customers/#comment-12950 Amazon? LOL. They don't even recognize BestBuy - yes, themselves. You may recall the BestBuy scam when inside the store they should a fake version of their own website, with higher prices. If you pulled up the real (external) site on your iPhone, they would not accept it. Amazon? LOL. They don’t even recognize BestBuy – yes, themselves.

You may recall the BestBuy scam when inside the store they should a fake version of their own website, with higher prices. If you pulled up the real (external) site on your iPhone, they would not accept it.

]]> By: dan mcweeney http://www.zoliblog.com/2008/07/19/brick-and-mortar-stores-need-uninformed-customers/#comment-12946 dan mcweeney Fri, 18 Jul 2008 15:53:18 +0000 http://www.zoliblog.com/2008/07/18/brick-and-mortar-stores-need-uninformed-customers/#comment-12946 So true -- I was standing in a Best Buy on my phone looking up prices on Amazon for different TVs. I went over to the sales guy: "So you guys match prices right?" "Yes we do" "Well, I'd like that TV Model blah,blah for $xxxx" "Okay, where is the price from?" :: Shows web page from Amazon :: "Oh, we don't price match online retailers." "Okay, well how about this, give me the TV at 5% above the Amazon price." "No, sir, we do not recognize that as a valid price." I ordered the TV from Amazon had it in less then a week, saved about $400 when compared to Best Buy. These stores must adapt or die, or just pray on dumb folks. So true — I was standing in a Best Buy on my phone looking up prices on Amazon for different TVs. I went over to the sales guy:

“So you guys match prices right?”
“Yes we do”
“Well, I’d like that TV Model blah,blah for $xxxx”
“Okay, where is the price from?”
:: Shows web page from Amazon ::
“Oh, we don’t price match online retailers.”
“Okay, well how about this, give me the TV at 5% above the Amazon price.”
“No, sir, we do not recognize that as a valid price.”

I ordered the TV from Amazon had it in less then a week, saved about $400 when compared to Best Buy.
These stores must adapt or die, or just pray on dumb folks.

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