Gmail’s Undo Send Isn’t Really Undo, Just Like Multiple Inboxes Were Not Really Multiple Inboxes
Personal Productivity, SaaS March 19th, 2009
First of all, I love Gmail, it’s my one-and-only email system. And I’m certainly glad to see the ever accelerating rate of enhancements, whether “official” or just the Labs variety. But oh, please, can we have some control here and call features what they really are?
First there was the multiple inboxes announcement. Nice. Except that it wasn’t. Multiple inboxes, that is. Think about it: that would defy logic – unless we’re talking about handling multiple email accounts, which is clearly not the case with Gmail. This feature is multi-pane viewing – no more, no less.
Today we’re getting another new feature: Undo Send. Except that it really isn’t. Undo Send, that is.
Undo Send is what Outlook has offered for ages: you can actually recall a message that had already been sent, provided the recipient has not opened it yet, and you’re both on Exchange. What Gmail offers now is a momentary delay of 5 seconds, during which you may just realize you’re emailing the wrong Smith or Brown, and hit the panic Undo button. It’s not really undo, since the message was never sent in the first place – Gmail was holding it for 5 seconds, if you had enabled this option.
Of course, as just about all TechCrunch commenters note, 5 seconds is not enough, the delay might as well be configurable. Something like this:
Oh, I forgot. It’s from that other Web-mail system (the one that actually has multiple inboxes, too).
Update: MG Siegler over @ VentureBeat agrees this is not real unsend, and he remembers AOL had a real unsend/recall feature, just like the Exchange theme I described above.
Update #2: Oh, please… per Wired, Google already plans configurability, but all you get to pick is 5 or 10 seconds.
Related posts:
- Take it back: Gmail gets ‘Undo Send’ Labs feature
- A button to avoid a Gmail embarrassment
- Immediately regret that decision? Unsend it in Gmail.
Tags: aol, email, Exchange, gmail, ms exchange, Outlook, productivity, zoho mail
This is a shameless reprint of my post exactly two months ago:
Yahoo running to AOL to avoid assimilation by the (Micro-)Borg? Hm… I don’t know which one is worse. (Actually, I do.) The funny (actually, sad) thing is, most of my Best MicroHoo quotes apply to a Yahoo/AOL situation, you just have to replace Microsoft with AOL
Personally, I think the Microsoft and Yahoo matchup is like two tired swimmers who bump into each other and then wind up drowning each other in their scramble to survive. But Yahoo will be the first to go under in this embrace.
It’s like taking the two guys who finished second and third in a 100-yard dash and tying their legs together and asking for a rematch, believing that now they’ll run faster.
Imagine a circus act in which two enormous, clumsy, awkward elephants that don’t really like each other are supposed to mate while riding on skateboards.
Oh, well… a sad soap opera. 
Related posts (a few of the many): Silicon Alley Insider, TechCrunch, BoomTown, BloggingStocks, Technology news, Tech Beat, HipMojo.com, Deal Journal, Mark Evans, TECH.BLORGE.com, BuzzMachine , MarketingVOX
Tags: acquisition, aol, feke steve jobs, fsj, Humor, mergers, microsoft, yahoo
Yahoo running to AOL to avoid assimilation by the (Micro-)Borg? Hm… I don’t know which one is worse. (Actually, I do.) The funny (actually, sad) thing is, most of my Best MicroHoo quotes apply to a Yahoo/AOL situation, you just have to replace Microsoft with AOL
Personally, I think the Microsoft and Yahoo matchup is like two tired swimmers who bump into each other and then wind up drowning each other in their scramble to survive. But Yahoo will be the first to go under in this embrace.
It’s like taking the two guys who finished second and third in a 100-yard dash and tying their legs together and asking for a rematch, believing that now they’ll run faster.
Imagine a circus act in which two enormous, clumsy, awkward elephants that don’t really like each other are supposed to mate while riding on skateboards.
Oh, well… a sad soap opera.
Tags: acquisition, aol, feke steve jobs, fsj, Humor, mergers, microsoft, yahoo
Zoli Erdos
