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Earthquakes, Google Juice and How Content Beats AdWords

I often find out what’s happening in the world just be looking at the keyword activity in my blog referral log.  Like today, when I received readers looking for news on the earthquake in Japan.  This is actually sad, I feel bad for people looking for real info and getting “hijacked” – I am clearly not an earthquake expert, not even an authority on the subject.  All I did was point out how Twitter had been the first to report on several quakes in China and Japan, long before the major news-wires, and miraculously (and unfortunately) my post became the #1 hit for the Japan earthquake search on Google for a while, even preceding Japan’s Meteorogical Agency, which should be the ultimate source for such information.

This isn’t anything new, I’ve seen some of my posts get into top Google positions before – but it’s more understandable when I write about a more obscure subject, or a startup nobody else covers… like Brainkeeper,  where my post was #1 for months, preceding the company’s own site.   Being #2 for the fairly generic search on saas very small business is a bit more surprising, and #1 for Microsoft Outlook Sluggish is certainly rather unexpected.   Yahoo, for a change, lists my fairly old post as #1 for the very generic search term Startup Executives, and how on Earth did I get to dominate the igoogle for google apps search? smile_embaressed

Recently I’ve noticed it almost doesn’t matter what I write about, I can get a premium position for certain relevant keywords. As much as I am enjoying it (hey, who doesn’t like Google Juice), there’s something fundamentally wrong with this system.  I think blogs are somewhat overrated, and perhaps individual posts should be weighted on their own merits, not the Google Juice of the main blog itself.

But there’s another conclusion we should draw here. Content is really king, to the extent that it can compete with advertising. Businesses should take notice: you can pay for AdWords, or get to the top by developing your own content – and organic hits are worth more than paid ads. smile_shades

There’s another side of the coin here: if you don’t develop your own content, someone else will – and you may not be happy with the results.   I’m not sure UPS enjoys seeing my post immediately under their site for the google search  UPS Tracking

So once again: the old adage “Content is King” has got a new meaning.  I’ve been contemplating this for a while, and am getting ready to announce a new initiative in the next few weeks.

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The ZDNet Obstacle Course, or Eating One’s Own Dog Food

Michael Krigsman tends to be critical all the time. Not that he’s mean, but what else can you do when your blog title is IT Project Failures ?

Today’s he’s getting his own dog food served up, in nice bite-sized portions smile_tongue. After poking fun at Bill Gate’s Byzantine Web Experience at Microsoft.com, one of the first comments he received by a fellow Enterprise Irregular was:

Michael
Good thing that Bill Gates hasn’t tried to comment on the ZDNET blogs.
Imagine that rant…!-)

Ouch… but he is so right. ZDNet has built a hard-to-penetrate comment wall that deters most from entering the conversation. Anyway, the story gets better. Michael received the following email from his own Mother:

I DECIDED TO BE BRAVE AND ENTER A COMMENT OF MY OWN, BUT I DID NOT GET VERY
FAR. HAVING TYPED MY THING, I FOUND MYSELF WITH A FORM TO FILL OUT, A
SEEMINGLY VERY SIMPLE TASK. LITTLE DID I KNOW THAT IN THE WORLD YOU
INHABIT, EVEN FORMS DON’T SPEAK MY KIND OF ENGLISH. I WAS REJECTED OUT OF
HAND BECAUSE I COULDN’T FIGURE OUT WHERE TO ENTER ZIP CODE!!! LIKE A DOG
CHEWING ON A BONE, THE FORM WOULDN’T LET ME GO, INSISTING ON THE ZIP CODE.
AFTER TRYING AND TRYING, I FINALLY GAVE UP…… THE FORM IS PROBABLY STILL
LAUGHING NOW.

FAILURE TO FIND A PLACE FOR THIS PIECE OF INFORMATION WAS NEW TO ME, ONE WHO
IS USED TO MEET WITH OTHER FAILURES REGULARLY. BUT TO FAIL TO COMPLETE MY
ADDRESS? WHAT GIVES?

Beware of a Mother’s wrath .smile_omg Joke apart, Michael’s Mom must be quite frustrated, as shown by the all-CAPS.

Jeff Nolan’s more analytical opinion on the EI discussion group:

Actually that ZDNet comment wall is a legitimate example for a post on how complex systems that deviate from community norms discourage participation which in the end frustrate the objectives of the host.

We hear this left and right. Not only from readers, but from some ZDNet bloggers as well. And while at it, let me quickly admit I was guilty of building an obstacle course myself – although nothing as discouraging as ZDNet’s wall. And to be fair, today’s criticism isn’t directed at Michael, but ZDNet’s management.

I can’t resist (mis)quoting President Ronald Reagan’s famous words :

Mr. Gorbachev , [insert ZDNet Exec here] open this gate. Mr. Gorbachev , [ZDNet Exec] tear down this wall!

Read also: Please make it easy for people ZDNet….

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Blog Unites Family

I was at the Web 2.0 Expo in April when I received this short email via my blog contact form:

Hi Zoli,
I think we are related. Your father is my cousin (this picture of you looks just like him). Anyway, I am trying to get in touch with your father for old times sake…I got this blog address from ….

Please let me know if you are who I think you are.
Irma …
(my maiden name is ….)

I removed personal details, but the names matched, so we exchanged more details, including old family photos. I have to add that I barely know my Dad’s family. He is of the unfortunate generation that grew up during World War II. His family perished in Nazi concentration camp, he himself barely escaped from a Russian labor camp at age 19. He doesn’t like to talk about those times, and I don’t ask.

And now there was this email from a long-lost relative. Irma remembers me, I don’t remember her. Apparently she was a teenager when she saw me as a baby. She is now semi-retired in Arizona and is coming to meet her long-lost cousin, my Dad in California this weekend.

I thought these things only happen in the movies…

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Re-blogging: The Difference Between Press and Bloggers

I don’t normally do this, but I figured if re-tweeting on Twitter is accepted, then re-blogging should be OK, too.smile_wink

Some of my fellow Enterprise Irregulars are at SAP’s European Conference, SAPPHIRE 08 in Berlin, and James Governor juxtaposed two photos taken there:

James leaves it to the reader to work out which group the bloggers are.smile_eyeroll

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Wow. I’m on The Industry Standard’s Top 25 B-to-Z List …

I am a life-long  Z-lister, no doubts about it.  But today I found myself on a much different Z-list: The Industry Standard’s Top 25 B-to-Z List Blogs:

These are the blogs you won’t see on the Techmeme Leaderboard, Technorati’s Top 100 blogs, or the CruchBase BloggerBoard … at least not yet. They include VCs, entrepreneurs, coders, experts, and observers, and they bring a delicious mix of insight, experience, and passion to their blogs. While they may not have the right amount of link love, they need to be on your radar screens.

I’m really-really humbled.  Last time I felt like this was when the Economist’s Business Intelligence Unit included me in their Thought Leadership list. Frankly, I had no idea what I was doing in such esteemed company, and I feel the same way now.

Writing “good” blog content is a tricky task.  My favorite posts, which I consider more thoughtful, analytical often get quoted, but generally don’t attract a lot of readers.  Then I have some of the quickies, like the Gmail import guide which become all time hits – at least in terms of traffic.  I also have ‘accidental’ traffic, like two days ago the tragic earthquake in China sent me over 10k readers – unfortunately, as they really did not find what they came for.  (more on this later).

Anyway, the part I really enjoy are the longer analytical pieces – which I don’t often have the time to afford.  But back to The Industry Standard list: thanks, guys, again, I am very-very humbled, and appreciate it.  And as a bonus, I am especially pleased to be featured together with fellow Enterprise Irregular Vinnie Mirchandani.

Wow, again… all I can say, I’ll try to keep up with the The Standard. smile_regular

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You Know You Blog Too Much When…

…when whatever you’re discussing the first thought that comes to your mind is “I’ve already blogged about this” and want to quote yourself – in an offline, verbal discussion.

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SAP Marketing Community Virtual Meeting

I’ve said before, software giant SAP is a company that “gets” social media. Heck, their Global Marketing group even has a VP focused on Social Media. He’s now running a rather unique experience on a grand scale: a virtual Marketing Community Meeting, with some 2000 SAP marketers worldwide, using a Unisfair virtual conference center.

The prelude to the meeting already started with blogging activity, using Jive’s Clearspace community platform. I’m truly honored to have been invited as part of a select group of external bloggers to participate, along with:

Now there’s only one thing missing: a link to the actual event site. I can’t link ( for now?), since it’s an internal, behind-the-firewall event. I hope Steve and team will eventually be able to review the material created here, and eventually release some (most?) of it to the general public. Not only because it represents intellectual value to share, but because it would be consistent with SAP striving to be an open, conversational company. smile_wink

Update (6/4): This post is now #5 for the Google search SAP marketing. That’s insane. (but I don’t mind)

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Resumes Are Dead. Your Blog is Your Resume. (Still).

I haven’t updated my resume for at least 3-4 years now. (There must be some old versions floating around, as just a few days ago a recruiter solicited me for a SAP Implementation Project – she must be especially dumb, not noticing the decade-old timestamp on my SAP qualifications.) But back to resumes: I don’t need one, and neither do you.

Even in the “old days” of writing resumes any recruiter would confirm that the single best way of landing a job was through your personal network. Top Executives, genius engineers, star salesmen, well-published academics don’t ever need to look for a job: they get invited. It’s always better than knocking on the door. Or many doors.

But now Seth Godin sets the same rules even for applicants to his internship:

Having a resume begs for you to go into that big machine that looks for relevant keywords, and begs for you to get a job as a cog in a giant machine. Just more fodder for the corporate behemoth. That might be fine for average folks looking for an average job, but is that what you deserve?

If you don’t have a resume, what do you have?

How about three extraordinary letters of recommendation from people the employer knows or respects?
Or a sophisticated project they can see or touch?
Or a reputation that precedes you?
Or a blog that is so compelling and insightful that they have no choice but to follow up?

We’ve looked at the two extremes: the top 5% whose personal reputation and network carries them on, and those who can’t really have a meaningful resume, since – unlike Ben – they are barely starting their careers. But in between is the rest of us, average Johns ad Janes, who probably have some achievements, are remarkable in one way or another … if only the world knew about it! Well, that’s the point! Most of us don’t have an extensive enough personal network, or they may be geographically dispersed, or they may not be in the right position… so how to get the word out?

Blogging changes it all. If you’ve been blogging for years, you certainly did not do it with a particular job in mind; your blog is likely to be a true reflection of who you really are, what you are an expert in, your communication skills, your priorities … YOU as a whole person, not as a candidate for a specific job – the brand called You. That’s certainly better than a resume, which is likely tailored for a particular job, and let’s face it, often “cosmetically enhanced” – no wonder it ends in the waste-basket.

You don’t have a blog? Why? Don’t you know the best time to market yourself is when you don’t need it?

Tom Peters has been saying for years:

Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me Inc. To be in business today, our most important job is to be head marketer for the brand called You

My friend and fellow Enterprise Irregular Roth Boothby argues:

“…hiring a blogger is a lower risk proposition because you have more information and a better idea of how they are going to perform.”

He should know – he got hired twice, based on his blog. By the way, I really envy Rod’s charting skills:smile_eyeroll

It’s never been easier to build that Brand Called You: if you’re still not doing it, what are you waiting for? Start your blog today!

(hat tip: BL Ochman)

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Google Reader Offline: Smart Yet Dumb

Yes, it’s great to be able to download my feed items and read it on the plane without Internet connection (since I am not flying Virgin). I even “starred” some entries I want to respond to.But why can’t I mark items “read”? It’s an “online only” action – that does not make sense. When I go back online, Google Reader will perform synchronization anyway; why could it not remember “read” status and sync it?

The above rant is half a year old. I typed it up and decided not to post it. Now I am finding myself offline for a few days again, and can’t believe Google still hasn’t fixed this shortcoming.

Why is it a big deal? If you have hundreds of items in your Reader, I seriously doubt you will use Expanded View and scroll through everything. I found the only way to stay productive with Reader is to use List View, scan titles (OK, a combination of titles and author), and when all done, click “Mark all as read”. I don’t want to reprocess the same items again and again.

The error message says I can do this once I am connected again. But it’s too late, by then my Reader list will be a mix of already seen and new items. In other words, I am scr***d.

What really baffles me though is that I haven’t found any references to this problem online. Am I the only one finding this a major productivity killer? smile_sad

Update (3/14): Now that ReadBurner, a cool tool to determine the most shared items in Google Reader became the news du jur, let me just point out that you can’t mark an item ‘shared’ while offline, either. Not as frustrating as losing “read”status, just an annoyance. Google, please fix Reader!

Related posts: Unofficial ReadBurner, louisgray.com, Adam Ostrow, CenterNetworks and SheGeeks

Update (12/21/08)Google Reader Seems Buggy as Heck

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Naked Buddies @ FastCompany

Naked Conversations co-authors Robert Scoble and Shel Israel are finally co-working again, as video-bloggers @ FastCompany TV. Shel’s show will be GlobalNeighbourhoods TV (GNTV), while Robert’s is – what else? – Scoble TV.

Congrat’s and have fun! (naked or clothedsmile_wink).

P.S. On second thought, if they plan to do a lot of Naked business together, they might invite the CEO if Zivity.smile_tongue

Update (1/30):  Robert posted the same pic explaining that they were NOT naked.  Of course not!  I remember, as I was there, at the 5th TechCrunch party, which became the Naked Conversations launch party.  So it’s a promo shot at a promo party – and hey, there is strong symbolism in the title, the co-authors did not get undressed just for fun (or who knows?beer). They are the Naked Buddies – as in co-authors of Naked Conversations.