Netbooks Resurfaces from Hibernation as WorkingPoint: SaaS for SMB with Nicer UI but Much Less Functionality
SaaS, Software, Startups June 17th, 2009
Iāve previously covered Netbooks, provider of an Integrated SaaS Business Suite for Very Small Businesses.
The company had an affordable On-Demand integrated business management solution for theĀ Ā VSB ā very small businesses, the āSā in SMB / SME: typically companies with less then 25 employees, sometimes only 3-5, and, most importantly, without professional IT support, in which case Software as a Service is a life-saver.
NetBooks tried to cover a complete business cycle, from opportunity through sales, manufacturing, inventory / warehouse management, shipping, billing, accounting ā some with more success then others.Ā Ā The process logic, the flow between various functional areas was excellent, but it was rendered almost unusable by a horrible UI. And it didnāt scale⦠so the company disappeared for a long year, completely re-building their code base.
Read on ā¦
Tags: accounting, Accounting Software, bearingpoint, branding, business bydesign, business names, crm, Enterprise Software, erp, inventory management, manufacturing software, netbooks, netsuite, On-Demand, order fulfillment, procurement, quickbooks, SaaS, salesforce.com, small business software, smb, sme, vsb, workingpoint, xref
Google Lockouts are not Fun. Are You Prepared?
Personal Productivity, SaaS October 20th, 2008
Loren Baker, Editor of Search Engine Journal discusses his experience of getting his Google account frozen without a warning. Nothing new, we see these cases every few months. If youāre a well-know blogger like Loren, getting resolution might take 15 hours ā I donāt even want to think how long it would take for less prominent users get their account issues fixed.
There are a few things we can all learn from Lorenās case:
- Communication – $50 buys you Phone Support
- Backup ā offline, within Google or another Web service
- Your Domain ā should be a no-brainer for Branding reasons anyway, and when all hell breaks lose, allows to quickly switch to another provider.
Iām discussing these and other steps to avoid disruption on CloudAve. (To stay up-to-date on SaaS, Cloud Computing and Business, grab the CloudAve Feed here).
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Tags: backup, branding, Customer Service, domains, gmail, Google, small Business, smb, synchronization, syncplicity, zoho mail
If Scoble Thinks He Found Bad Startup Marketing, He Ain’t Seen Nothing
Marketing / PR, Startups September 8th, 2008
If Robert Scoble thinks he found examples of poor startup marketing (Startups: your web site sucks) he ain’t seen nothing
.Ā How about picking a name that almost actively drives visitors away?
A few months ago Ben Kepes drew my attention to Viisibility, and I promptly called out their really poor naming:Ā how can they call their supply chain company Viisibility when there is already an ERP business named Visibility?
Now a friend who’s watching TechCrunch50 on site tells me he likes FairSoftware.Ā OK, let’s check them out… what is so innovative about Fair / Trade Show management software, and it does not even appear to be aĀ startup!
Hm… but Crunchbase says:
FairSoftware is the place to start and grow a virtual online business. It only takes a few clicks for software developers and website publishers to incorporate, hire and share revenue with other project members.
…
Bloggers, designers and developers can use FairSoftware to grow their business by working together online, without having to deal with the complexity and limitations of traditional corporations.
What’s wrong here?Ā They picked a name with only the .net domain available: fairsoftware.net .Ā Not too good… but perhaps not the end of the world – unless the .com version belongs to another software company.Ā Now it’s a disastrous choice.Ā Unless, of course if they already have a deal to acquire that domain.![]()
Update: iCharts is another one with the .net domain only, but it’s by far not as bad as FairSoftware.Ā icharts.com does not appear to be a real business, just a parked domain whose owner is probably holding out for a high price.Ā Hm… will they buy it?
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Tags: branding, brands, company name, Demo, demofall, domain, icharts, marketing, naming, pr, Startups, techcrunch50
The Startup Naming Game
Marketing / PR April 21st, 2008
Ben Kepes drew my attention to Viisibility, which appears to be a very interesting web based supply chain management / data clearing-house / hub type of a business.
At first reading I completely misread the name, thinking it was Visibility. Wow, what a great choice, I thought – a simple, common word that perfectly describes what the business is all about. But wait! try to Google it: it’s a bit difficult to find the relevant entries from the 47,100,000 hits Goggle found… That brings up question number one:
Do common words that describe your business perfectly but are hard to Google make good brands?
Robert Scoble has a simple rule: only pick names that do not come up on the major search engines at all.
But as it turns out I was wrong, just missing that extra “i”: the name is actually Viisibility. That brings up a whole new issue, which is my question number two:
Can intentionally misspelled common words that in pronunciation describe the product, but are only available as domains and are only unique on search because of the ātypoā actually become Brands?
Last time I asked the question, the majority vote was yes (albeit with few participants). I used Vyew as an example, which I still think is a good name. But Viisibility’s case is a bit more complex, as shown by these two homepages:
- Viisibility: managing supply chains.
- Visiblity: ERP for Complex Manufacturing.
Oops. Not only there’s another company with a similar name, they are also in the same space, “differentiated” only by a typo. I’m afraid it’s not much of a differentiation, I can’t help but think Viisibility is a poor choice for a brand.
But forget the extreme case above, I’d like to return to the generic question, and run the poll again, especially as I’ve gained a few marketers as readers since last time. If you read this in a feed reader, there’s a chance the poll does not work, so please click through the blog title to vote:
Update (4/22): The Importance of a Good Name @TechCrunch.
Tags: branding, brands, company name, domain, marketing, naming, product name, trademark, viisibility, visibility, vyew, zoho polls
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