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Helpstream CEO Gone. Or is it the Company? Either Way, We Gain a Great Blogger.

You heard the good news here first, so it’s only appropriate to be the first to follow up: Bob Warfield is likely out as CEO of Helpstream, a Social CRM SaaS provider.  The company website still lists Bob as CEO, but his blog post this morning implies news not yet officially announced:

My Startup Track Record

Success.  Success.  Failure.  Success.  Failure.

That’s it, that’s my story.  It’s been my heartbeat.  I’m a Serial Entrepreneur with a 60% track record, which is comforting, except that I’m coming off my latest failure at Helpstream.  60% is way in excess of what most any VC ever gets.  It’s way better than anyone I know, in fact.  But nothing is ever really very comforting at a time like this.

There you have it – but let’s quickly add, my post is purely speculative, in fact I don’t even know if it’s management change, or the entire company… (will update when I hear details). Instead of further speculation, let me add a bit of personal touch – who I know Bob to be:  an immensely experienced software Executive with great vision, an amazing thinker, who shares a lot – as time permits.

He is a fellow member of the Enterprise Irregulars, an invitation-based small think-tank of software execs, analysts, consultants, bloggers.  The posts you see on the blog are just the tip of the iceberg: we have a lot more, often intense debates going on in a closed discussion group.  Participation is very time-consuming, but rewarding. Everyone learns in the process.  But while quite often we can only afford 2-3 liner quickies, every single contribution by Bob is a complete essay, full of learnings – I’ve often told him he should just convert his group emails into blog posts 🙂

As they say, every cloud has a silver lining – well, here’s the “good news” for us:

Fortunately, the recharge doesn’t take me long.  I get bored easily.  I start talking to people, networking, and pretty soon the Startup Energy is flowing in my veins again.  In the meanwhile, I will have time to be an active blogger once again.  This is a happy synchronicity, because I will have a lot to say.  While it’s fresh, I want to go over my latest learnings from the Helpstream experience.  It’s good therapy for me, and perhaps just a little bit helpful for you, dear reader.  I wanted to pen this initial story for the series on my first work week day of unemployment.

I’m sure it will be a fascinating series, we all will learn a lot – and Bob will no doubt be back in business soon.

(Cross-posted @ CloudAve )