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Brits, the Masters of the Universe… the Facebook Universe

University of Salford

Image via Wikipedia

The University of Salford in Manchaster will offer a Masters degree in Social Media, focusing on Facebook and Twitter.

Salford claims to be the world’s first to offer a Masters course in social media, but they are not.  That title goes to Birmingham City University which announced their one-year course in Social Media in March. For a cool £4,400 ($7,200) you get a Master’s Degree of … well, let’s just say questionable value. 

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Master’s Degree in FaceBook? It’s Not April Fool’s Day Yet

Seacole Building of Birmingham City University

Image via Wikipedia

Birmingham City University in the UK will offer a one-year course in Social Media that earns you a Master’s Degree for £4,400.   Current Birmingham students think:

“Virtually all of the content of this course is so basic it can be self taught.  In fact most people know all this stuff already. I think it’s a complete waste of university resources.”

Indeed it is.  Also a waste of money, if you consider the price.  After all, you can get a Master’s Degree for $499, (nofollow) without having to fiddle around with any  courses whatsoever.  Just don’t ask me what you can do with that degree. smile_eyeroll

Update: apparently early April Fool’s jokes are not that unusual.

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Bragging on YouTube Results in Criminal Charges

18-old Marko Petrovic probably regrets recklessly driving trough Sozina, Montenegro’s longest vehicular  tunnel at the breakneck speed of 260 km/h ( 161 m/h) –or at least sharing the experience on YouTube for the whole world to see.

While the entire world has not seen it  yet (only 13k views for now), Montenegro police certainly has: they should up at his parents’ home, filing criminal charges of reckless endangering and impounding his dad’s  Audi A8.

(A commenter to the video thinks the car is a BMW, not an A8, since he sees the iDrive – I have no clue, car experts feel free to jump in.)

Anyway, I think this is a great initiative: I would strongly encourage reckless drivers, muggers, robbers, all sorts of criminals to follow suit: document your act, earn your well-deserved fame on Youtube.  At least in countries where you can get prosecuted based on a video. smile_wink

Source: index.hu (in Hungarian)

Update:  This kid’s timing was really, really bad.  Barely a month after he posted his video, Montenegro banned Facebook and Youtube access if all public sector offices:

“With the aim of optimising traffic and lessening the network loads of governmental agencies during work, access was disabled to potentially dangerous sites and sites that generate large capacities,” the government told AFP.

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Email is Still Not Dead, and Won’t Be For a While

I can’t believe the email is dead theme, popped up again, this time on SocialMediaToday, originally on OnlineMarketerBlog.   I responded in detail on CloudAve.

Image credit: CrunchGear.

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Email is Not in Danger, Thank You

Yet-another-email-is-dead (OK, just in danger) article, this time by Alex Iskold @ ReadWriteWeb.  Alex adds Twitter‘s increasing popularity to the standard “reusable” arguments: teenagers using IM, or increasingly SMS, and most recently Facebook instead of email which they find cumbersome, slow and unreliable – hence email usage will decline.

I beg to disagree as I did before, and before.  Sure, I also get frustrated by the occasional rapid-fire exchange of one-line emails when by the 15th round we both realize the conversation should have started on IM. Most of teenagers’ interaction is social, immediate, and SMS works perfectly well in those situations. However, we all enter business, get a job..etc sooner or later, like it or not…smile_wink Our communication style changes along with that – often requiring a build-up of logical structure, sequence, or simply a written record of facts, and email is vital for this type of communication.  As much fun Twitter may be, I rarely have (or see) serious ongoing discussions there  – in other words Tweets are in addition, instead of email.

Email in business is being “attacked” from another direction though: for project teams, planning activity, collaboratively designing a document, staging an event… etc email is a real wasteful medium. Or should I say, it’s the perfect place for information to get buried. This type of communication is most effective using a wiki, or an increasing number of online tools supporting native collaboration.  Yesterday I reviewed a startup CEO’s ppt deck, and it took us 4 rounds of emailed versions of the same presentation – it would have been a lot easier to collaborate on just one “master” presentation in Zoho Show.

So yes, I agree with Alex, even in business we’re offloading stuff off email.  But email is far from dead, or even in danger, and it won’t be any time soon. We just have to learn to use the right tool in the right situation. As usual, Rod Boothby says it better in a single chart:

Rod’s chart is almost two years old, but still valid – perhaps I would update it to say “Wiki and collaborative documents”.  My own post here is a slightly updated version of an older one from last year, which in turn was an almost verbatim reprint of another one from July 2006. I rarely re-post old stuff, but in this case I felt it still made a valid point.  Next year, when someone brings up the “is email dead?” question, I’ll dust it off again. smile_tongue

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Facebook Runs a Sweatshop – Literally

Facebook runs a sweatshop – literally. The evidence is in the yellow circle on this Valleywag-supplied photo of their Palo Alto office space.

While employees are struggling with the heat, CEO Mark Zuckerberg is clearly wearing shoes instead of his trademark Adidas flip-flops at the D6 conference in Carlsbad (photo by Dan Farber):

Therein lies the solution: bring the flip-flops back. But don’t stop there: mandate beach-wear in the office. An amazingly simple solution to many of Facebooks problems:

  • – No more heat problem
  • – Increased employee morale, probably enough for them to forget about revoked housing subsidy
  • – Additional incentive to stay in the office longer
  • – Reduced energy bill
  • – Going Green is trendy, there’s another $5B added to their valuation.

I’m a genius. Sending Zuck a $10K consulting invoice. island

Update: Why can’t WordPress 2.5 dislay bulletpoints properly?

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MicroScoble: Scoble to Become Microsoft CEO

While outgoing Microsoft CEO Steve Ballmer is being egged in Budapest Fake Steve Jobs is already running a poll to find his replacement. Ex-Microsoftie, current Uber-Blogger Robert Scoble seems to have a solid lead:

Congrat’s, MicroScoble! smile_teeth

Update: Robert did not hesitate to declare his first move as CEO: Why Microsoft will buy Facebook and keep it closed.

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SmartTurn: Inventory & Warehouse Management SaaS-style

Here’s further proof that the Software as a Service (SaaS) model will not be limited to CRM and Accounting: SmartTurn, providers of the first On-Demand Inventory and Warehouse Management System (WMS) announced today its $5M Series A financing led by New Enterprise Associates (NEA) and Emergence Capital Partners.

I admit the announcement took me by surprise; I have not heard of the company before. A quick look at the Oakland address made me suspicious though, and yes, I was correct: this company is a spin-off of Navis, who are veterans of Warehouse Management systems, from the “old”, i.e. on-premise world. Old-world or not, the Navis team carries the SaaS DNA: a little-known fact is that their CEO, currently Chairman of SmartTurn John Dillon was CEO of Salesforce.com before Founder Marc Benioff took the reins back in 2001. The investors are not exactly new to SaaS either: Emergence Capital were early investors in Salesforce.com, and they specialize on SaaS and nothing else (I believe they are the first Valley VC firm to do so).

Warehouse Management is an awfully complex area (I know first hand, having lead SAP logistic projects in the 90s), so if SmartTurn is successful, it will truly be a validation of all aspects of “Enterprise Software” being eligible for the On-Demand model.

There are very few Enterprise SaaS players around, but SAP’s (SAP)new SaaS product, Business ByDesign for the SMB market and NetSuite (N) for small businesses are worth mentioning: they both offer complete, integrated systems, including Inventory and WMS. The opposite of the integrated systems is the best-of-breed approach, in which case one of the most difficult decisions in enterprise systems is where you draw your functional boundaries, and for companies implementing a multi-system scenario what functions are left in which systems, where to cut overlaps. Inventory Management is planning and accounting for your inventory levels; Warehouse Management is the extension of the concept down to physical locations (warehouses, buildings, down to bin levels). SmartTurn appears to support the Procurement and Order Fulfillment processes as well, which, from a logistics point of view are the inflows and outflows to/from your warehouse.

This is an area worth keeping an eye on and I expect to revisit it once I know more about the company and their customers.

On a lighter note… $5M to manage the inventory of major businesses vs. $50M to superpoke FaceBook users… am I the only one sensing imbalance here? smile_wink

Update: No, apparently I am not the only one… Will Price, Managing Partner at Hummer Winblad Venture Partners:

It way well be that Slide raising $55m from mutual fund companies at $500m+ pre-money will be the “what were we thinking” moment of the current cycle. I think, however, the investor who leads a $4 on $4m Series A in a company with a differentiated technology and a direct tie to hard ROI will feel calm in the storm.

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Your Digital Friends: Less is More

It’s almost two years ago that I “cleaned house” at LinkedIn, dropping from 500+ connections to about 300.

I had no clue about Dunbar’s number ( the maximum number of people one can maintain active, stable social relationships with, estimated at 150 by British anthropologist Robin Dunbar), I simply felt I had been to open accepting invitations from unknown people, and as a result, I barely recognized names on my LinkedIn contact list. I thought the very idea of LinkedIn was that it should be an online reflection of my real-life relationships.

Fast-forward two years, now we have FaceBook, Plaxo Pulse, Twitter, and a zillion of other places, and get inundated by friends request from new and new “social networks” never heard of before. Perhaps the rules changed a bit – people do “befriend” each other in cyberspace, without having met first. I can accept that to a certain extent, but I still think Dunbar’s number has merit, even in today’s world. Of course it’s not fixed at 150, for some it may be 80, for the uber-social ones 3-4-500? JP Rangaswami, blogging at Confused of Calcutta, (also pioneering adopter of social software as former CIO at Dresdner Kleinwort Wasserstein) thinks his digital Dunbar number is higher than 150:

I’ve sensed that I have a Dunbar number of around 300 in the digital world, and I’ve been delighted to find I know most of the steady ones. Over the years I’ve actually met most of the community of readers, usually at conferences. The face-to-face contact, in turn, leads to a deepening of the relationship, and we land up creating and developing links in FaceBook and Twitter.

JP is wondering if there’s a trend here, and asks his readers:

How many FaceBook friends do you have, how many regular readers of your blog, how many followers in Twitter, do you see a correlation between the three, if not why not, and so on. Do you tend to meet a core of this number on a face-to-face basis, if not why not?

I’m not a regular reader of JP’s blog – discovered this post via Anne Zelenka at Web Worker Daily, but even if I was a subscriber, I would not consider myself a “friend”. I might want to follow his ideas on Twitter (if I was twittering at all) but that’s still passive mode. I think this commenter to Anne is right:

I don’t think that “following” people on Twitter would be considered “stable social relationships”. A social relationship implies a two-way street, and in my book, one that I value with some significance. That’s not to say that online social tools can’t be part of real relationships, but you can’t just add up all the numbers and think it means anything.

Now, if I commented on JP’s blog several times, and he responded, we’d establish a form of conversation, which, over time would allow us to get an insight into each other’s mind – i.e. getting to know each other to some extent. Perhaps at that point it would be appropriate to “befriend” each other on FaceBook. (Not that I actively use FaceBook, which is increasingly becoming an advertising platform, and even before that I had found it somewhat of a time-waster.)

I still don’t think we’d be ready to become LinkedIn contacts, because that network is all about trust, and recommending / referencing “friends” in a business context. Call me old-fashioned, anti-social, but I think that level of trust requires more of a real-life relationship, so my LinkedIn numbers would be close to my Dunbar-number, the number of active social contacts I am able and willing to maintain.

Before they cracked down on them, LinkedIn got polluted by contact-hunters, so-called superconnectors who amassed thousands, in a famous case 16,000 contact records. Note the emphasis on records. It’s just that. Data records, not real relationships. FaceBook (possibly learning from LinkedIn) limits the number of contacts to 5,000, which some users, including Robert Scoble find inadequate:

I think it sucks because it isn’t scalable and falls apart at 5,000 contacts. It pisses me off more and more every day because of that scaling wall.

Robert is a celebrity, and the 5000 or so are in his fan-club. Just like the Twitter example above, he has followers, not active friends. Hyper-social or not, he also has a Dunbar-number. It may be in the higher hundreds, but not in the thousands. For the rest of us, non-celeb types, I still believe less is more, and our online networks should reflect our real-life one, instead of being an inflated collection of data records. (This line became Doc Searls’ Quote du joursmile_teeth).

Finally, somewhat off-topic, here’s an observation from JP’s post: he’s using to ClustrMaps to monitor and illustrate where his readers come from. I understand the concentration in Europe, and also in the US, but what I am amazed at is the picture inside the US: what is this magical East / West divide? How come his readership drops so significantly in the Western half of the US?

Update (5/29/08):  How Many Friends is Too Many? asks Josh Catone @ ReadWriteWeb .

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Amazon Pulls a Digital River + FaceBook

Tax-time is soon upon us, and for millions of Americans that means buying TurboTax again.  Fastest way to get it? Download from Intuit. Cheapest way to get it?  Buy at Costco. 

Not anymore. This year the fastest AND cheapest way is to download it from Amazon. Yes, Amazon entered the software download business, although initially the only available products are the different TurboTax flavors.

 

The traditional, box-sale page points to the download version, claiming you will “save time and money by downloading” software.  Well, not quite. The downloadable version of each product is priced to match the boxed product+shipping charges. This is a missed opportunity, there are obvious savings from not having to manufacture, ship and store a tangible product, so they could afford to create financial incentives to move more customers to the download option.  (Note: “they” means both Amazon and TurboTax maker Intuit, which also offers the box and download at identical prices.)

There’s one thing I really, really don’t like about this new Amazon service:  before you can purchase anything, you need to download and install the “Amazon Downloader”, which in turn will download and install the actual product. Now,  I don’t know about you, but I certainly am not buying software frequently enough to justify the need for a client, whatever benefits(?) this approach may offer. And of course once you install software, you know you’re in for a lifetime of endless updates…smile_baringteeth

If you ever need to download your purchased software again, it’s available under a new section called “Your Media Library.”  As Mashable’s Adam Hirsch discovered, this is a lot more than just a listing of your digital purchases: you can list all purchases from Amazon and other sources, adding your items by simply scanning their barcode through your webcam, Amazon will convert and import the information automatically . There are a number of ways to share all this with friends, start discussions, tag items, subscribe to your friends’ collections via RSS, and follow what’s hot at any time.

If you think this is all similar to FaceBook’s Beacon, that’s because it is. With a significant difference: Amazon’s version is entirely opt-in. 

 

Related posts: Download Squad, Mashable, Windows Connected, Web Worker Daily.