Promoting SaaS on eBay?
Humor, Personal Productivity, SaaS June 23rd, 2009
This listing on eBay is hilarious, almost makes me wonder if it’s a true listing or carefully planted advertising for Google Apps (and SaaS in general). But the seller appears to be real, has been on eBay for ten years… Here we go, get Microsoft Office w. Outlook for $75, because:
It’s brand new and never been opened. My boss bought it right before I moved the whole company over to Google Apps.
We never looked back, but here’s your opportunity to live it up, 90’s style, with this great, retro piece of Microsoft 2007 software.
Read more…
Tags: auction, eBay, google apps, marketing, microsoft, ms office, Outlook, SaaS, xref
Zoho Office for Sharepoint: Use SaaS, Keep Data Behind the Firewall
Collaboration, Enterprise Software, SaaS June 23rd, 2009
One of the major roadblocks to SaaS providers’ entry to the enterprise is IT and Business concerns about corporate security, thinking of the firewall as the last line of defense.
Microsoft SharePoint has a very strong position in the Enterprise as the incumbents behind-the-firewall collaboration server, and for years smart Collaboration and Social Software vendors with better functionality, like Atlassian, Socialtext, Jive Software, Newsgator have been "playing well", adopting their services to SharePoint.
Now Zoho joins, announcing Zoho Office for Microsoft SharePoint, which combines the benefits of a collaborative SaaS Suite with the (perceived or real?) security if keeping data behind the firewall.
Read more…
Tags: Collaboration, Exchange, firewall, Google, microsoft, ms office, Outlook, SaaS, security, sharepoint, zoho, zoho suite
Gmail’s Undo Send Isn’t Really Undo, Just Like Multiple Inboxes Were Not Really Multiple Inboxes
Personal Productivity, SaaS March 19th, 2009
First of all, I love Gmail, it’s my one-and-only email system. And I’m certainly glad to see the ever accelerating rate of enhancements, whether “official” or just the Labs variety. But oh, please, can we have some control here and call features what they really are?
First there was the multiple inboxes announcement. Nice. Except that it wasn’t. Multiple inboxes, that is. Think about it: that would defy logic – unless we’re talking about handling multiple email accounts, which is clearly not the case with Gmail. This feature is multi-pane viewing – no more, no less.
Today we’re getting another new feature: Undo Send. Except that it really isn’t. Undo Send, that is.
Undo Send is what Outlook has offered for ages: you can actually recall a message that had already been sent, provided the recipient has not opened it yet, and you’re both on Exchange. What Gmail offers now is a momentary delay of 5 seconds, during which you may just realize you’re emailing the wrong Smith or Brown, and hit the panic Undo button. It’s not really undo, since the message was never sent in the first place – Gmail was holding it for 5 seconds, if you had enabled this option.
Of course, as just about all TechCrunch commenters note, 5 seconds is not enough, the delay might as well be configurable. Something like this:

Oh, I forgot. It’s from that other Web-mail system (the one that actually has multiple inboxes, too).
Update: MG Siegler over @ VentureBeat agrees this is not real unsend, and he remembers AOL had a real unsend/recall feature, just like the Exchange theme I described above.
Update #2: Oh, please… per Wired, Google already plans configurability, but all you get to pick is 5 or 10 seconds.
Related posts:
- Take it back: Gmail gets ‘Undo Send’ Labs feature
- A button to avoid a Gmail embarrassment
- Immediately regret that decision? Unsend it in Gmail.
Tags: aol, email, Exchange, gmail, ms exchange, Outlook, productivity, zoho mail
Life After Outlook: Gmail. But is it Becoming Oopsmail?
Personal Productivity, SaaS August 1st, 2008
Bernard’s title @ ReadWriteWeb, Breaking Free of Outlook perfectly matches my own sentiment: in fact I called the MS Client Outlook-prison repeatedly.
Unlike Bernard, I escaped from prison in stages:
- First Using Gmail to boost non-gmail productivity
- Next using Gmail servers with my own domain but still in the Outlook client
- Finally breaking entirely free, using Gmail natively (web interface). This was part of a bigger move, ditching almost all desktop software, moving online. (Gmail for mail and Zoho for most other tasks)
I’ve never looked back, and am definitely more productive than in my desktop-bound life. I could see first-hand a lot of people move in the same direction: my How to Import All Your Archive Email Into Gmail guide become an all-time classic, probably approaching 100,000 hits by now. Gmail’s IMAP support changed everything, so I issued a Simplified Guide to Importing All Your Archive Email Into Gmail. A while later Google woke up, and started to offer a migration tool to subscribers of the paid Google Apps version. (Oh, and they are being sued by LimitNone, who claims Google basically stole their gMove product).
But the love-affair with Gmail was not without trouble: I first documented some glitches last spring: Gmail, I Love You – Don’t Let Me Down, then real trouble started a month ort so ago.
Formerly rock-solid Gmail has been ill a lot lately. The “Oops…the system encountered a problem (#500) – Retrying in 1:30” error message has became a daily occurance… in fact several times a day.

I somewhat jokingly called “retry now” Gmail’s Penalty Button, when I noticed every time I hit it the wait counter increased by a minute.
Now I have an update: you don’t need the penalty button, the counter increases by itself. Every time, “reliably”. Basically as soon as you see the Oops error, you might as well close the browser tab (or browser itself), as it won’t recover on its own. This annoying error has become the most frequent “feature” of Gmail, to the extent that it really undermines productivity.
I hope Google will fix it. They MUST. It’s the crown jewel of Google Apps. In fact without Gmail and Calendar there wouldn’t be Google Apps at all.
Update: Oops: apparently there’s a real service by the name of Oopsmail. Obviously I am not referrring to them in the title. (Although… ?
)
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Tags: desktop, desktop applications, Exchange, gmail, gmail import, Google, migration, Outlook, Web Applications, web office, zoho
How to Make Outlook Cool. Actually, Kool.
Personal Productivity, SaaS April 20th, 2008
Outlook read backwards is Kooltuo. Wow, it would make a good startup name
. No, I did not go crazy, but TechCrunch reports that Microsoft just signed a letter of intent to acquire Xobni. And Xobni = Inbox, backwards.
Not that it’s a surprise: I wish I could predict everything with such certainty. This is what wrote in February, when Bill Gates presented Xobni for Outlook as “the next generation of social networking” at the Microsoft Office Developers Conference:
What does it mean when Bill Gates presents your product, a super-cool Outlook plugin to his crowd of developers?
- Gates’s message: now go back and copy this fast. That would be the classic Microsoft style, as many software startups can attest to. It would also put the market introduction to somewhere … around 2015? Unlikely.
- Microsoft will acquire Xobni in no time. Sweet and fast deal. Congratulations to the Xobni team and investors!
So, yes, congratulations to the Xobni team! On a personal note, I regret I can’t try Xobni, as I long ago ditched Outlook along with a lot of desktop bloatware, and am in happier land now, using Web-based applications. I’m perfectly happy ( and productive) with the combination of Gmail and the Zoho apps, and if I ever leave Gmail, it will be for another web-mail, not back to the desktop. The air is fresher in the Cloud.![]()
Tags: bill gates, cloud computing, email, gmail, Google, microsoft, Microsoft Office, Microsoft Outlook, Outlook, SaaS, xobni, zoho
How to Hire Bill Gates to Demo your Startup’s Product
Personal Productivity, Software, Startups February 12th, 2008
Actually, I don’t know how, but Xobni apparently does: Bill Gates presented Xobni for Outlook as “the next generation of social networking” (is that why he quit Facebook?) at the Microsoft Office Developers Conference yesterday (video here).
Now, let’s think for a minute. What does it mean when Bill Gates presents your product, a super-cool Outlook plugin to his crowd of developers?
- Gates’s message: now go back and copy this fast. That would be the classic Microsoft style, as many software startups can attest to. It would also put the market introduction to somewhere … around 2015? Unlikely.
- Microsoft will acquire Xobni in no time. Sweet and fast deal. Congratulations to the Xobni team and investors!

Update (2/15): Xobni has a new CEO: Jeff Bonforte, Yahoo’s vice president of social search until now. Did he just escape from one Microsoft acquisition and get into another one?
Update (3/2): TechCrunch has sources confirming the Microsoft negotiations.
Update (3/20): Bob Warfield believes Microsoft is about to close the deal with Xobni.
Tags: acquisition, bill gates, email, microsoft, ms outlook, Outlook, startup exit, Startups, xobni
Simplified Guide to Importing All Your Archive Email Into Gmail
Personal Productivity, SaaS October 24th, 2007
This is now so simple, it shouldn’t even require any guidance… but first things first.
Why would you want to import all your old email to Gmail? Because it gives you an All-In-One, searchable archive. I know there is real demand for this: my blog visitor log tells me, since my old post on the subject, How to Import All Your Archive Email Into Gmail still receives a good 5-600 readers every single day. That means:
- people do want to migrate to web-based software (Gmail)
- they don’t want to lose their historical “baggage”
- so far it has been rather complicated
Now that Gmail supports the IMAP protocol, everything’s changed. My most-popular-ever post is all of a sudden obsolete. Forget all the “Gmail-loader” tools on the Net, most of them did not work anyway, forget even my multi-step process… I’ll show you all you have to do now. I’ve tested these steps with Outlook, but they should work with Thunderbird or whatever your favorite desktop email software is.
- Enable IMAP in your Gmail account
- Setup the Gmail account in your client software, based on these instructions
- This will create a folder structure matching your Gmail labels
- Open your old archive.pst files, if any
- Drag-and drop all your old email into the Inbox folder in your new IMAP account.
-
- You can do this across accounts, or even archive files.
- If you don’t want to “move” old email out of the archives, use “copy” instead.
- Instead of Inbox, you can drop old email into any other Folder (create new ones if you like), to match the Gmail labels
- Drag-and drop all your old “Sent mail” into the “Sent Mail” folder in your new IMAP account.
- Wait patiently – with thousands of emails (my archive goes back to 1996) your upload bandwidth may be the bottleneck.
Voila! Your email is now up in Gmail, all labeled, searchable, with original sender info and dates intact (this was a problem with previous methods).
Happy Gmail-ing ![]()
Related posts: Official Google Blog, Google Blogoscoped, Google Operating System, Official Gmail Blog, Between the Lines, Andy Beal’s Marketing Pilgrim, Search Engine Land, CNET News.com, Engadget Mobile, Compiler, TechBlog, Tom Raftery’s Social Media, TechCrunch, jkOnTheRun, Googlified, blognation and GottaBeMobile.com
Tags: email import, gmail, gmail archive, gmail import, IMAP, Outlook, thunderbird
Gmail IMAP and Microsoft’s Desktop Push
Collaboration, Personal Productivity, SaaS October 23rd, 2007
You’ll have to appreciate the irony of this TechMeme screenshot:

Microsoft’s Jeff Raiker defended desktop applications, mocking of Google for “backtrack(ing) on what we’ve been saying and to offer things like Gears in order to be able to be offline and or take advantage of global computing power”, reports Infoworld.
As if to support Raiker’s statement, just minutes earlier the hot item on TechMeme was Google’s Gmail offering IMAP. Yes, it’s there, if you don’t see it in your gmail account, log out and come back again.
Unlike POP access, which is basically a dumb download, IMAP synchronizes your mail folders (not just the Inbox) with your online account, and your read/unread status..etc are maintained both in the desktop client and online. In fact IMAP is an easy way to sync several desktop clients on multiple machines. (Note: Gmail does not have folders, but I assume labels would take their place – assume only, since I no longer use desktop email software)
Where’s the irony here? IMAP is clearly beneficial only if you use a desktop email client* with your gmail account, which is exactly Raiker’s point. And a bit of a personal irony: for over a decade I was a faithful Outlook user, mocking my friends who used web-based email (typically Yahoo) for their personal accounts. How could they live with such a dumb, slow service?
Well, times change: Outlook grew fat and slow, it needs a cornucopia of software fighting for CPU and memory: virus scanner, desktop search (Copernic), backup (Mozy), sync with other desktops (Foldershare), and who knows what else, all of which need updates that tend to fail … what a nightmare! I ditched the desktop and have never been more productive! I’m using Gmail natively, on the Web, and am quite happy with it, so IMAP means nothing to me. (Apparently I’m not alone, as evidenced by the 5-600 readers my client to Gmail migration guide written half a year ago is still getting every day). For all other productivity needs I use the Zoho Suite. Incidentally, little birdies are singing that Zoho Writer will soon have offline edit capabilities
.
Seamless online/offline computing, as it should be.
*Update (10/24). This post was my quick first reaction late last night, when the news first hit (in fact before it became official news). As Marc Orchant correctly points out, IMAP may very well be useful even if you don’t use a desktop email client, as it makes it really easy to use the client software on your mobile devices, and still have a sync’d Gmail on the Web.
Update #2, (10/24): Simplified Guide to Importing All Your Archive Email Into Gmail
Related posts: Download Squad, CyberNet, Mashable!, Infoworld, Zoho Blog, TechCrunch, ParisLemon, Moonwatcher, Ars Technica, Good Morning Silicon Valley,
Tags: desktop applications, gmail, Google, IMAP, microsoft, office 2.0, Outlook, Web Applications, web office, zoho
How to Import All Your Archive Email Into Gmail
Personal Productivity, SaaS March 28th, 2007
Update (10/24/2007): This post has become unexpectedly popular. After 12K page visits on day one, half a year later it still receives 5-600 visitors every day. However, now that Gmail supports IMAP, it has mostly become obsolete, so I suggest you read my Simplified Guide to Importing All Your Archive Email Into Gmail instead.
This post still has value, mostly in the comments section, where 120 or so readers help out each other on numerous related issues.
The original post:
I finally got sick of all the problems with Outlook, bit the bullet and transferred all my historical email online. Having spent a few days using “native” Gmail (vs. POP to Outlook) I already feel a lot more productive. Ironically I’m writing this on the very day when Yahoo announced unlimited storage – but I’m with Mike on this: message threading, labels and powerful search still make Gmail (the Google Apps flavor) the best choice for me. At least for now – but I keep an eye for the next incarnation of another product – will name it in due course (if you guessed which one, you’re probably right
).
Migrating to a new email service wouldn’t be complete if you couldn’t move all your old “baggage” with you. Apparently this is a burning problem for many, as a year-old post I wrote on the subject is one of my most popular hits ever. Back then I was still happily (?) POP-ing it down to Outlook, but wanted a fast all-in-one searchable archive, and Gmail was the perfect solution. But none of the solutions were perfect – until now. There are several “gmail-loader” tools on the Net, but some simply don’t work, others change the original sender information to the email account they use for the transfer – pretty bad, IMHO. My simple solution a year ago was using Thunderbird with a redirect extension. You can read the steps to achieve this here. Even this solution wasn’t flawless: gmail listed all historical mail with the date of the transfer – the original date was sill preserved and searchable, you just got the list display messed up. This still appears to be the biggest hurdle users face according to this new discussion on Lifehacker.
The final solution comes from Google themselves: now that they quietly expanded Mail Fetcher to Google Apps accounts, and removed the “non-gmail source” restriction, there is a simple yet perfect two-steps process to get it all done. Gmail Mail Fetcher fixes the date problem, so now in two steps and using two email accounts you can get it all right.
Step 1: Load all your client-based email to a temporary Gmail account either using my Thunderbird procedure, or, for an easier and elegant solution, get hold of an IMAP account. Gmail does not support IMAP, but my old provider, 1and1.com is not a bad choice: 5 email accounts, 2G each with IMAP support $0.99 / month.
In Outlook (or whatever email client) set up an IMAP account according to the instructions from your online provider. Then folder by folder copy all email into the Inbox on the newly created IMAP account. Don’t forget your Sent Mail folder: yes, that goes into the IMAP Inbox, too. Open all your archives and repeat the same process. Don’t worry if it takes a wile: Outlook doesn’t simply copy between local folders, it shoots up all your email to your temporary IMAP server on the web, and you’ll be constrained by your upstream speed (typically lower than downstream). If you have a spare PC, it’s a good idea to use that one.
Step 2: Now that your email is online, make sure POP access is enabled from your temporary account. If this is a gmail account (not IMAP), this is the setting you need:
“Enable POP for all mail (even mail that’s already been downloaded)”
Then in your Gmail target account – the final destination where you want to have all your archive mail – set up Gmail Mail Fetcher to pick up all mail from your temporary account. The dates will magically be fixed!
Here are Google’s instructions on setting up Mail Fetcher. Do NOT check the button for “Leave a copy of retrieved messages on the server” – you do want Mail Fetcher to “eat” them all from the temporary account, in fact that will be one of your indicators that the transfer is finished. Be prepared for a slow process – Gmail will poll your temporary account at 60-90 minute intervals, fetching 200 emails at a time. At Settings > Accounts you can follow the progress, but ignore the “nnn mails remaining” indicator, as it’s totally wrong. When all done, don’t be alarmed that the number of fetched emails is less than what you started with: your email client (and the IMAP server) counted individual emails, while Gmail will group them into thread, and reports the thread count, which could be significantly lower.
Last, but not least a word on labels / categories: if you nicely organized your Outlook archive in folders, Gmail has no way to preserve that structure. The trick here is to do Steps 1 and 2 in iterations, completely transferring one folder at a time. Then you can set a label for all your fetched email to match the original Outlook folder, and keep on changing it folder by folder.
Finally there is the issue of backup: after all we heard of disappearing Gmail… If you trust Gmail, just worried about what may happen to your individual account, there is always the option of setting up a shadow-gmail account which will fetch everything from your primary one. If you want a local archive, “just in case”, either run Outlook to periodically POP your mail down, or I believe Thunderbird has a plugin that allows it to be minimized to the system tray permanently and check the POP server in the background.
Update (3/28): One potential problem I forgot to mention is that all the fetched email becomes “unread”. Hard to believe, but Gmail does not have a “set all read” feature, and while there are some scripts, I’ve read stories of user accounts being suspended for 24 hours for scripting activity. If anyone has an idea how to changed all mail to “read” please comment below, I’ll bring it up here. Thanks.
Update to the update: The solution comes from Jason Brown, and it’s a surprise: Gmail has added a trick, I have no idea when. In Inbox (or wherever the messages are) choose “Select: All” from the list just above the message list. That will select all of the messages that are visible in the list – but here’s the surprise: At the top and bottom of the list where so it used to only say “All 100 conversations on this page are selected”, there is an additional clickable message: “Select all xxxx conversations in Inbox”, which will in fact select *all* the messages in the Inbox. Then choose “Mark as read” from the “More actions…” drop-down list. Job done! You can do this on Inbox, labels, or if you select All Mail, then on the entire account in a single step. Thanks, Jason!
Somewhat related: The Yahoo Mail announcement (unlimited storage) is picking up steam on Techmeme: Google Blogoscoped, PC World: Techlog,Techdirt, Google Operating System, Monkey Bites, CyberNet Technology News, michael parekh on IT, PaulStamatiou.com, Web Strategy, Download Squad, WebProNews, franticindustries, The Webpreneur, Search Engine Land, Liquidmatrix Security Digest, Conversion Rater, larry borsato, Gizmodo, CrunchGear, CenterNetworks and parislemon
Update (4/7): It’s somewhat obvious, but here’s a tip for backing up your archive online: create another (a third, fourth ..etc) Gmail account, configure Mail Fetcher there with your main account as the source, and voila! – you have a second, third..etc backup copy of all your email. I felt the need to spell this out upon reading Using Google Groups To Backup Gmail by The Google Tutor. It’s an interesting concept and nicely written up, but I think it’s built on fundamentally flawed logic:
- If you’re worried about losing content in your particular gmail account, why not get a second /third backup as I described above? You have the full gmail functionality, which you don’t get with Groups.. What’s the chance of losing all the accounts at the same time? Besides, this method will backup your “Sent” mail, too, which forwarding to Groups can’t help with.
- On the other hand, if you’re worried about Google in general, then why trust yet-another Google service? Groops is no safer than Gmail in that case.
Tags: email, email archive, email tools, gafyd, gayd, gmail, gmail loader, gml, Google, google apps, mail fetcher, Outlook, Personal Productivity, thunderbird


Zoli Erdos