Windows Update Sent Me on a Wild Goose Chase
cloudave October 4th, 2009
http://www.cloudave.com
It all started like a routine WinUpdate: downlod 6 updates, install them, then surrender the persistent nuisance and reboot to let Vista do its thing.. then wait .. wait.. coffee .. back.
However, after the successful reboot the system wanted to install a device driver to my monitor. I thought it was a bit weird (has it not just done it?), but clicked OK, let it search for the driver. Searching in Windows Update, that is… WTF?
After a few minutes I decided to check Vista update history: it turns out that the driver update for my HP w2207 display failed to install. Clicking on all the “help” links led to generic useless nonsense – business as usual…
Tags: vista, vistasucks, windows update, windows vista, xref
Vista Update Drives PC Into Perpetual Reboot Cycle
Personal Productivity September 8th, 2009
My Vista-based laptop gave me the Windows has recovered from an unexpected shutdown screen: this is where you have the options to start Windows normally or select one of several “safe” driver- and service-less modes to boot. I picked normal, the system booted .. end of story.
Except… I walked away for a little while, and 15 or so minutes later when I came back, the computer was in the same stage. So I repeated the process… and guess what:
Coming back a little later again, I saw the computer at the ugly reboot screen again. What was going on? This is a few weeks old laptop with hardly anything installed on it, is it already dying?
I got lucky: for the first time in my life, Vista’s Problem Reports and Solutions actually found the answer:
After you apply update 973879 on a computer that is running an x64-based version of Windows Vista or of Windows Server 2008, you may receive a "Stop 0×0000007e" or "Stop 0×00000050" error message within 10 minutes after system startup.
Well, not exactly, I dug into what these errors were, and my computer behaved rather differently, basically playing a game of perpetual reboot. Still, I figured I would go ahead and uninstall this update – I even got lucky, I could simply remove it without having to resort to the more torturous Method 3, that involves a Windows Preinstallation Environment. (Yuck… I don’t like the sound of it.).
Voila! My PC is in working condition again… and I just hope in won’t become total crap in the two months left before it gets rescued by Windows 7.
(Cross-posted @ CloudAve)
Tags: vista, vistasucks, Windows, windows 7, windows update, windows vista, xref
Microsoft Vissa and Other Customer Service Gems
Humor August 27th, 2009
I don’t normally quote such a huge chunk of a post, but this is a gem:
A couple years ago, after trying nearly everything to get my new Dell to work, I did the unthinkable. I called Dell’s tech support. After giving the service tag and all that other jazz, I explained the problem to the technician.
"According to the BIOS," I said, "my computer has 4GB of RAM installed. But Vista Ultimate only shows 2GB."
"Hmm," the tech responded, "what is this Vissa software you are using?"
"Microsoft Vista Ultimate," I explained, "you know, the new Microsoft OS?"
The rep paused. "I’m sorry, we don’t support third party software. But if you would like, I can help you restore your computer to its original state. Do you have your Dell Resource CD?"
"No, no," I countered, "this isn’t third party software. It is the operating system that came with the computer when I purchased it from you."
"What is the software called again?"
"Microsoft Vista," I said slowly, "Ultimate Edition."
The rep put me on hold for a few minutes and returned several minutes later. "Where did you get this Vissa program? I will see if anyone here has heard of it."
"Well," I wasn’t sure how to respond, "it’s Microsoft’s newest Operating System, and it is called Vista."
"Ooooh," the rep responded, "Vissa! Yes, I understand now."
I just waited for a moment.
"Well Mr. Mike," he said, "this is a problem with the Vissa software. We have notified Microsoft and they have informed us that you can not use more than 3GB of memory with this software. I suggest you uninstall it and install the XP Pro that came with your computer."
"But, my computer came with Vista Ultimate installed on it. It is less than two weeks old."
The technician seemed a little confused, "okay, but I can send you a copy of XP Pro?"
"No thank you," I said, "my friend bought the exact same PC, and his shows the 4GB in Vista, so I don’t think it is a bug."
"I see. So is there anything else I can help you with, Mr. Mike?"
"I would really like to find out how to resolve this," I pleaded, "I read up a little on it on a website, but I cannot make changes to the BIOS with everything grayed out. I was hoping you could help me?"
"Unfortunately we don’t offer support for other software like Bios and Vissa, but we can help you restore your system back to its original configuration if you would like?"
"No," I was started to get agitated, "I really would like see the 4GB in Vista."
Without even acknowledging my request, the rep said "so is there anything else I can help you with Mr. Mike?"
"But can’t you tell me who else I could check with to try and find answer to this problem?"
In the same exact tone, the rep repeated "so is there anything else I can help you with Mr. Mike?"
I said no, and disconnected the call shortly thereafter.
Hilarious. And yes, I’m pretty sure the story is somewhat exaggerated, perhaps entirely fictional, yet something in the dialogue will no doubt sound familiar to all of us. The Brainless Stonewalling Machine runs Customer Service in far too many places.
Btw, you should bookmark / subscribe to The Daily WTF.
Tags: Customer support, dell, Humor, ms vista, vista, vistasucks, windows vista
My Miracle PC
Personal Productivity, Software February 19th, 2009
It does so much, while using zero resources:
Of course that’s not the typical picture, more often than not CPU usage is in the upper 80-90% range, while the Resource Monitor can only account for about 40%. Just another crappy program from Microsoft… but no worries: Windows 7: Cutting corners in the rush to market? How reassuring…
Tags: microsoft, resource monitor, vista, vistasucks, Windows, windows 7
Why Vista S**ks
Personal Productivity September 25th, 2008
Vista isn’t really that crappy – says Gizmodo this morning. Well, I won’t tell you what I think ( I’ve done my fair share), I’ll just let you decide. After all, a picture is worth a thousand words… well, then how about a video?
Yes, all I was trying to delete empty folder structures from my own computer, using an account with full Admin rights. Makes me wonder whose permission I need.. Bill Gates? Steve Ballmer?
Tags: vista, vistasucks, Windows
The Shortest Windows 7 Wish-list
Software August 19th, 2008
Ed Bott compiled a detailed wish-list for Windows 7. Mine is shorter:
- Call it Vista Final (meaning it works)
- Provide it free of charge to all Vista victims
- Attach a letter of apology from Microsoft
Tags: microsoft, vista, vistasucks, Windows, windows 7, windows vista

be called Vista SP3.
Zoli Erdos