The Shortest Windows 7 Wish-list

Software August 19th, 2008

Ed Bott compiled a detailed wish-list for Windows 7. Mine is shorter:

  • Call it  Vista Final (meaning it works)
  • Provide it  free of charge to all Vista victims
  • Attach a letter of apology from Microsoft

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Blinded by Vista Sales Numbers

Business, Technology August 18th, 2008

This is one of those rare occasions when I can pull up an old post, dust it off,  and voila! – I’m done.  Yes, I am lazy – but hey, I can’t help, this is one of those “I’ve told you” moments.   Here’s what I wrote last year:

Time for a reality check. Product quality, customer satisfaction and market success have very little to do with each other when you have a monopoly.

The Vista problems are real, they are not fantasies created by bloggers. But how exactly are consumers supposed to revolt? They still need computers, and despite Apple’s respectable growth, they still represent a fraction of the consumer PC market. Try to buy a PC today, it’s hard to NOT end up with Vista (even I got one)

Customer demand for Vista? No, it’s customer demand for computers, in a market with no choice. I’m not “making this up”, Donna. It’s all in Microsoft’s 10-Q:

…Client revenue growth correlates with the growth of purchases of PCs from OEMs that pre-install versions of Windows operating systems because the OEM channel accounts for approximately 80% of total Client revenue. The differences between unit growth rates and revenue growth rates from year to year are affected by changes in the mix of OEM Windows operating systems licensed with premium edition operating systems as a percentage of total …

The increased “demand” for premium versions comes from another well-documented fact, i.e. Microsoft’s new segmentation, castrating Vista Home Basic and essentially making Home Premium the equivalent of XP Home – a hidden price increase, by any measure.

A true measure of “demand” for Vista would be corporate licenses and retail sales, and both are behind. But not for long: eventually, after the release of SP1 corporate IT will give in, too – who wants to be “left behind”, after all.

Today InfoWorld burst the Vista Sales Bubble (if you ask me, there never has been a bubble, but that’s another matter):  35 percent of mainly enterprise-class users “downgrade” their Vista systems to XP.

The numbers speak for themselves, let me just add this: next time you look at Vista Sales figures, remember: these customers did not have the choice to buy XP directly, they had to get Vista on their systems, then “downgrade” (upgrade, if you ask me) to XP.    But by then their transaction is booked as a Vista purchase!

Vista sales figures are inflated, these transactions were not real purchases, just ransom paid to the monopolist for the privilege to use the OS that actually works- XP.

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Windows 7: Multi-touch and Salt in the Wound

Software May 28th, 2008

Today the world is raving (not really) about Windows 7’s multi-touch capabilities. Yet the overwhelming feeling I have about the latest Bill & Steve show is disappointment. I feel betrayed…abandoned. They created this turd Vista, then instead of fixing it they move on to the next thing. I’m left behind with this piece of junk. Incidentally, here’s another telling Vista screen, captured today:

You know, the famous Vista copy problem supposedly fixed in SP1. (OK, I realize this is deletion rather than copy, but it’s file manipulation nevertheless … I assume it’s the same problem)

I really wasn’t kidding when I said:

Windows 7, whenever it comes, should be released as “Vista Final”, free to all Vista victims along with Microsoft’s letter of apology.

Read more here: Between the Lines, ParisLemon, CNET News.com, All about Microsoft, InfoWorld, InformationWeek, Gizmodo, GottaBeMobile, VentureBeat, Outside the Lines, WinExtra, Scobleizer, TechCrunch, The Inquisitr, The Secret Diary of Steve Jobs …etc…etc.

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Gmail Faster? Are You Sure?

Personal Productivity, SaaS May 18th, 2008

Great performance has always been an obsession at Google and it’s something that we think about and work on everyday. We want Gmail to be really fast, and we keep working on ways to make it faster

- says the Official Gmail Blog. They go on:

One of the areas we worked on was the initial loading sequence: everything that happens behind the scenes between the time you press the “Sign in” button on the login page and the moment you land in your inbox. While the improvements we made won’t resolve every “This is taking longer than usual…” message you might see when loading Gmail over a slow connection, we’ve seen a real reduction (up to 20%) in overall load time compared to when we started.

Hm…so the initial loading sequence got faster. Great news – I have only one question: Why do I now always see this previously unknown progress bar every time I sign in to Gmail?

Btw, I created the account specifically for this test, so it has absolutely no email to be pre-processed. Truth be told the progress bar flashes up and disappears quite fast in the empty account, but it stays there long enough in my real accounts with a lot of data. Not exactly a sign of progress, if you ask me (pun intended).

Update: A sure sign that Gmail must have gone through some changes is that the very popular Gmail Manager Firefox add-on is now knocked out: it is unable to login to any Google Apps email accounts. Regular Gmail accounts appear to be unaffected.

Update#2: I guess I should point out the positive side of the story: this approach is a lot better (transparent) then the Microsoft approach to their slow copy problem, where Vista SP1 improved (perceived) performance partly by rethinking the progress-bar. smile_omg

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Twhirl & Adobe Air: Catch-22

Software May 14th, 2008

My favorite Twitter app, Twhirl died on me two days ago. Actually, it’ snot Twhirl itself, the error message clearly identifies Adobe Air, stating the installation is damaged.

Fixing it should be easy: just reinstall Air. Except… I can’t. Adobe installer says: This version of Adobe Air is already installed on your system. Yeah, thank you, I know, but it’s corrupted.

Oh, well, next step is uninstalling Air, then installing it again. Except… I can’t do that, either. A quick search shows I am not alone: several users report that in Vista Adobe Air does not show as an installed application, hence you can’t uninstall it, either.

Catch-22.smile_angry I hope Adobe proves otherwise.

Update (5/16): I found a forum tip: run the Adobe Air installer from a command prompt with the -uninstall parameter. It worked, I got Air off the system, then installed it again. Guess what: Twhirl still reports damaged Air file. Next I thought I would uninstall Twhirl – I can’t. Unlike Air, this one is listed in the Control Panel, you can click on Uninstall – nothing happened.

I’ve been off twitter for several days now, have seen evidence of users reporting this issue but received no response whatsoever from either Twhirl or Adobe yet. This s*cks, big time.

Update (5/16):  Adobe Support came through, the recommended the Windows Installer Cleanup Utility. It helped, although not in a straightforward way. Steps involved:

  1. Install Windows Installer Cleanup Util
  2. Cleanup Adobe Air and Twhirl
  3. Now Adobe Air shows up  in Control Panel, so I click Uninstall.  Error: This app requires a version of Adobe Air which is no longer supported.  Oh, well, on to the next steps…
  4. Install current Air version
  5. Try Twhir: still shows Air error, the installation of the application is damaged.
  6. But there is hope, at least now I can uninstall Air from the Control Panel.
  7. Install Air again (same installer I just did minutes before)
  8. Try twhirl again: still shows “damaged” message.
  9. Try uninstalling twhirl from control panel – can’t.  Air error again.
  10. Try re-installing twhirl again.  Can’t: already exist in current location… but that’s a good clue.
  11. Installed Twhirl in new directory, and voila! it works now.   To bad i have leftover crap from previous install.

In the end, after several days and many  hoops, I am back on twitter (twhirl) again.   Still like twhirl as a product, but their support sucks. thumbs_down Non-existent – at least on the very media they live and die for: twitter.   5 calls for help over 5 days left unanswered.  I received better support from Comcast on Twitter.

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Windows 7 = Vista Final

Software April 21st, 2008

I like Jason Hiner’s prediction @ TechRepublik: Microsoft will leapfrog Vista, release Windows 7 early, and change its OS business:

And that’s why Microsoft will ultimately try to quell the embarrassing Windows Vista debacle by making a bold move with Windows 7 to win back customer loyalty and generate positive spin for its most important product.

What will happen next?

My prognosis is that Microsoft will use smoke and mirrors to conjure up an early release of Windows 7, the next edition of the world’s most widely-used operating system. Then they will quietly and unofficially allow IT departments to migrate straight from Windows XP to Windows 7.

Yes, we’re almost there. Except that it doesn’t take care of customers (including yours truly) royally sc***ed by Vista. I wasn’t kidding when I said:

Windows 7, whenever it comes, should be released as “Vista Final”, free to all Vista victims along with Microsoft’s letter of apology.

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The Microsoft Vista Fiasco: Who is Evil Now?

Business, Software March 9th, 2008

Yes, it’s a harsh title. Yes, I’ve long been critical of Vista. But so far I thought it was just incompetence, the Behemoth having lost their edge. Naive me… this piece in The New York Times is a true eye-opener.

It starts with what appears to be average users’ stories (bare with me, it gets better):

  • Jon upgrades two XP machines to Vista, only to find none of his peripherals work anymore
  • Steven confirms drivers are missing in the entire ecosystem
  • Mike buys a “Windows Vista Capable” laptop which turns out to be a $2,100 email machine, as it doesn’t run his favorite programs, and only can handled the castrated version of Vista that shouldn’t exist in the first place.

If these users didn’t know better, I wonder who should. They are all senior Microsoft Execs:

  • Jon A. Shirley, a Microsoft board member.
  • Steven Sinofsky, Microsoft senior vice president responsible for Windows.
  • Mike Nash, a Microsoft vice president who oversees Windows product management.

They and several other Microsofties warned about the consequences of reducing the original strict hardware requirements and labeling underrated computers as Vista Capable:

The decision to drop the original hardware requirements is accompanied by considerable internal protest. The minimum hardware configuration was set so low that “even a piece of junk will qualify,” Anantha Kancherla, a Microsoft program manager, said in an internal e-mail message among those recently unsealed, adding, “It will be a complete tragedy if we allowed it.”

That this would result in disaster was foreseeable:

“It would be a lot less costly to do the right thing for the customer now,” said Robin Leonard, a Microsoft sales manager, in an e-mail message sent to her superiors, “than to spend dollars on the back end trying to fix the problem.”

He and others were not listened to. Now Microsoft is facing a class action lawsuit: nothing new to the Redmond giant, just a calculated risk. “Where does Microsoft go to buy back its lost credibility?” asks The New York Times.

Nowhere. They stopped caring a long time ago. The Monopolist does not have customers: they have loyal subjects used to pay their taxes to Microsoft. Except that they are not that loyal anymore, and there are visible cracks on the walls of the empire. There is Linux, Mac OS, Web Applications – customers are slowly realizing they actually have a choice. Choice is the end of all monopolies, it’s just a matter of time. The Borg could slow the process by trying to be user-friendly, at least pretend to care about customers. Deceptive behavior like this shows they don’t care. They are digging their own grave.

(Please, don’t get me started on how profitable Microsoft is doing – I am talking about a trend, and it takes time….)

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Windows XP Twice as Fast as Vista?

Software, Technology November 24th, 2007

Ouch. This hurts. Devil Mountain Software, the outfit that had previously declared Vista SP1 a Performance Dud came to the conclusion that Windows XP SP3 Yields Performance Gains – about 10% compared to XP SP2. That’s the good news. The bad news is that the very same tests show the outgoing operating system, XP twice as fast as Vista, the “flagship” OS. No wonder Forrester Research says Vista’s biggest problem is XP. smile_omg

Of course most users won’t notice it. Why? Because very few upgrade their existing computers from XP to Vista. We don’t buy operating systems, we buy computers: try to get one without Vista. (Fact: most of Microsoft’s Vista Revenue comes from the OEM channel.)

The Vista-based new screamer clearly runs a lot faster than the 3-year-old laptop running XP, but in reality it’s running at half-speed – the other half eaten by the Operating System. Which proves my earlier argument abut this being a pointless arms race: buying faster and faster machines only so they can maintain themselves and barely let us use basic applications.

Unless those applications are in the cloud. smile_wink

Related posts: PC World, Hardware 2.0 and TECH.BLORGE.com

Update (12/14): Coding Sanity has found a solution.

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Gmail … Microsoft Style

Humor, Software November 20th, 2007

It’s definitely Holiday time: slow day, no news, my feed-reader is empty… took a walk outside, did not meet anyone. But for a minute I got confused, thinking we’re heading into April Fools’ Day, not Thanksgiving. It’s all because of Philipp Lenssen’s brilliant post: What If Gmail Had Been Designed by Microsoft?

I won’t spoil the fun, I want you to read his piece, here’s just a little teaser. Starting point, regular gmail:

He then rebrands Gmail to something longer, like Windows Live Gmail, change the URL to the more professional looking http://by114w.bay114.gmail.live.com/mail/mail.aspx?rru=home, adds new panes, breaks up messages from conversation threads into their individual parts, adjust the spam filter to be a bit more MS-like … etc. Here’s the final result:

I actually think this last pic is overdone…nevertheless, it’s good reading. Tomorrow Philipp plans to discuss “What if Microsoft had designed Windows Vista.” Artful play with the words. You could read it like this: “What if Microsoft had designed Windows Vista” – but we know that is the case, so that leaves us with the only possible interpretation: “What if Microsoft had designed Windows Vista.” smile_tongue

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Blinded by Vista Sales Success

Business, Technology October 26th, 2007

It turns out someone does like Windows Vista, along with Office and the other stuff Microsoft sells.

- reports the New York Times, quoting Microsoft’s Kevin Johnson:

Customer demand for Windows Vista this quarter continued to build with double-digit growth in multi-year agreements by businesses and with the vast majority of consumers purchasing premium editions.

(emphasis mine)

…lot of folks spend so much time bitching about Vista and Office that they overlook one key point: Folks are buying this stuff.

- says Between the Lines. Donna Bogatin goes on in her “the-blogosphere-is-all-wrong-except-me” style:

The disconnect between tech blogosphere negative Microsoft hype and positive Microsoft reality continues to astound. Yesterday, Microsoft reported 27% revenue growth, fastest first quarter since 1999…

Typical Vista gloom and doom blogger headlines: “No one is lining up for Windows Vista in San Francisco,” “The top five things about Windows Vista that still suck,” “Is Windows XP too good for Microsoft’s own good?”…

If Vista were truly the nightmare it is made out to be in the blogosphere, wouldn’t there be a massive consumer Microsoft revolt?

Time for a reality check. Product quality, customer satisfaction and market success have very little to do with each other when you have a monopoly.

The Vista problems are real, they are not fantasies created by bloggers. But how exactly are consumers supposed to revolt? They still need computers, and despite Apple’s respectable growth, they still represent a fraction of the consumer PC market. Try to buy a PC today, it’s hard to NOT end up with Vista (even I got one)

Customer demand for Vista? No, it’s customer demand for computers, in a market with no choice. I’m not “making this up”, Donna. It’s all in Microsoft’s 10-Q:

…Client revenue growth correlates with the growth of purchases of PCs from OEMs that pre-install versions of Windows operating systems because the OEM channel accounts for approximately 80% of total Client revenue. The differences between unit growth rates and revenue growth rates from year to year are affected by changes in the mix of OEM Windows operating systems licensed with premium edition operating systems as a percentage of total …

The increased “demand” for premium versions comes from another well-documented fact, i.e. Microsoft’s new segmentation, castrating Vista Home Basic and essentially making Home Premium the equivalent of XP Home – a hidden price increase, by any measure.

A true measure of “demand” for Vista would be corporate licenses and retail sales, and both are behind. But not for long: eventually, after the release of SP1 corporate IT will give in, too – who wants to be “left behind”, after all.

This isn’t liking Vista at all – it’s assimilation by the Borg.

Related posts: Between the Lines, Insider Chatter, Seeking Alpha, All about Microsoft, Tom Foremski: IMHO, Silicon Valley Watcher, Mark Evans, Computerworld, Gaffney3.com, Seeking Alpha Software stocks, Todd Bishop’s Microsoft Blog, Alice Hill’s Real Tech News, Paul Mooney, Between the Lines , TechCrunch, All about Microsoft and Parislemon (who, like me, did not overdose of $Kool-aid$)

Update (1/11/08): A UK Government report advises school to avoid upgrading to Vista, or deploying Office 2007.

See further update here.

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