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Web 2.0 Wiki Essentials Kit Served up 1.0 Style

Socialtext, the enterprise wiki company offers a free Wiki Essentials kit for download. It includes a basic wiki-intro, two analyst briefs and several customer case studies. Of course all of them Socialtext-flavored, but that’s quite understandable, and I think the package is a valuable intro into how corporations can use wikis – just replace Socialtext with “enterprise wiki” and do your own research.

What I’m not too happy with is the way these web 2.0 goodies are served up in good old “1.0-style”. smile_sad

  • Registration form. Ouch! This is where I normally quit, but since I wanted to report about it, I patiently filled out all the fields. Sorry for the phone no. 111-111-1111, but some of you at Socialtext have my real number… I understand this is part of a sales-push, but believe me, it’s also a turn-off for many. Why not just be the nice guys (and gals), serve up information, and provide your contact form at the end of each doc? Which brings me to the next point…
  • Download. Unzip. Deal with several PDF files. This is so un-cool and 1990’s. Why not make them available online? In fact, why not link the individual documents to each other? Wait… wouldn’t that be a … wiki? smile_wink

(P.S. I’d like to make the point that this is good info, I’m just teasing ST for not delivering it 2.0-style)

Update (7/19): There is indeed on online site Cases2.com, which is not a 100% overlap: it does not have the analyst writeups, but Harvard Prof. Andrew McAfee expects it to grow into Case Study Central” .  It’s open for contribution by anyone – the Web 2.0 way. (hat tip: Ross Mayfield)

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