Engadget calls freshly minted Nokia CEO Steven Elop’s internal letter to the troops “one of the most exciting and interesting CEO memos we’ve ever seen.” Selected quotes:
We have more than one explosion – we have multiple points of scorching heat that are fuelling a blazing fire around us.
Apple disrupted the market by redefining the smartphone and attracting developers to a closed, but very powerful ecosystem.
They changed the game, and today, Apple owns the high-end range.
The first iPhone shipped in 2007, and we still don’t have a product that is close to their experience.
Android came in at the high-end, they are now winning the mid-range, and quickly they are going downstream to phones under €100. Google has become a gravitational force, drawing much of the industry’s innovation to its core.
But there’s still the low-end of the market … except.. oh, gotta love this choice quote:
At the lower-end price range, Chinese OEMs are cranking out a device much faster than, as one Nokia employee said only partially in jest, “the time that it takes us to polish a PowerPoint presentation.”
Hm, perhaps the Chinese don’t have PowerPoint? 
(Hey, there’s a reason why I suggested the US Should Donate PowerPoint to the Taliban)
So yes, it’s a brutally honest memo from a new CEO – but not sure it holds the “most exciting ever” title.
Here’s another gem from Elop’s former boss: a CEO who is not a hired gun, but Founder, large shareholder, industry icon, Bigger then God. Yet he can’ get his troops aligned, and as a user is frustrated at the crap his Monster of a company is turning out. Yes, I am talking about (then) Microsoft CEO Bill Gates.
Excerpts from his 2003 internal letter:
—- Original Message —-
From: Bill Gates
Sent: Wednesday, January 15, 2003 10:05 AM
To: Jim Allchin
Cc: Chris Jones (WINDOWS); Bharat Shah (NT); Joe Peterson; Will Poole; Brian Valentine; Anoop Gupta (RESEARCH)
Subject: Windows Usability Systematic degradation flameI am quite disappointed at how Windows Usability has been going backwards and the program management groups don’t drive usability issues…
(Cross-posted @ CloudAve » Zoli Erdos)
Recent Comments