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Shockingly Honest CEO Memos–Microsoft, Nokia

Engadget calls freshly minted Nokia CEO Steven Elop’s internal letter to the troops “one of the most exciting and interesting CEO memos we’ve ever seen.” Selected quotes:

We have more than one explosion – we have multiple points of scorching heat that are fuelling a blazing fire around us.

Apple disrupted the market by redefining the smartphone and attracting developers to a closed, but very powerful ecosystem.

They changed the game, and today, Apple owns the high-end range.

The first iPhone shipped in 2007, and we still don’t have a product that is close to their experience.

Android came in at the high-end, they are now winning the mid-range, and quickly they are going downstream to phones under €100. Google has become a gravitational force, drawing much of the industry’s innovation to its core.

But there’s still the low-end of the market … except.. oh, gotta love this choice quote:

At the lower-end price range, Chinese OEMs are cranking out a device much faster than, as one Nokia employee said only partially in jest, “the time that it takes us to polish a PowerPoint presentation.”

Hm, perhaps the Chinese don’t have PowerPoint? Smile (Hey, there’s a reason why I suggested the US Should Donate PowerPoint to the Taliban)

So yes, it’s a brutally honest memo from a new CEO – but not sure it holds the “most exciting ever” title.

Here’s another gem from Elop’s former boss: a CEO who is not a hired gun, but Founder, large shareholder, industry icon, Bigger then God.  Yet he can’ get his troops aligned, and as a user is frustrated at the crap his Monster of a company is turning out.  Yes, I am talking about (then) Microsoft CEO Bill Gates.

Excerpts from his 2003 internal letter:

—- Original Message —-

From: Bill Gates
Sent: Wednesday, January 15, 2003 10:05 AM
To: Jim Allchin
Cc: Chris Jones (WINDOWS); Bharat Shah (NT); Joe Peterson; Will Poole; Brian Valentine; Anoop Gupta (RESEARCH)
Subject: Windows Usability Systematic degradation flame

I am quite disappointed at how Windows Usability has been going backwards and the program management groups don’t drive usability issues…

(Cross-posted @ CloudAve » Zoli Erdos)

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Josh Groban Sings Kanye West Tweets

(Cross-posted @ CloudAve » Zoli Erdos)

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Zoho Rounds Out Small Business Suite with Accounting App–Zoho Books

This morning Zoho, known for SMB focused SaaS offerings in the areas of productivity, collaboration, business processes launched an Accounting app: Zoho Books. I typically don’t do detailed product reviews, when I see the first good ones, will link to them – just a few points here and then let’s discuss how it rounds out Zoho’s overall strategy.

The following video introduction is a bit “cutesy”:

-and that’s quite intentional.  In fact simplicity is one of the key points in Zoho Books:

  • Clear, streamlined UI, tabs, easy terminology –i.e. Money In, Money Out. This service is clearly targeted at non-accountants, which is most of us in a small business – hey, even I can understand most of it.Smile
  • That said, Books offers the opportunity to share data and collaborate with accountants (Ouch, did I really needed that reminder for tax time?;-) )
  • Multi-currency support – this is typically a later add-on in many systems, but Zoho has a wide international presence with most of their other services
  • Integration with Zoho CRM, Invoice, Mail – somewhat basic now, will be improved as we’ve seen with the rest of Zoho’s offerings
  • Support for electronic payment systems like Paypal, Google Checkout, Authorize.net. This is a “hidden treasure” inherited from twin service Zoho Invoice, which is a subset of Book’s functionality and can be easily upgraded. Why hidden? Because relatively few know that Paypal offers 50 cent (yes, that’s $0.50 per transaction) Business Payments NOT available through the Web, only via their API, i.e. apps like Zoho Invoice and Boooks.

Having said that, is Zoho Books a Quickbooks killer?

(Cross-posted @ CloudAve » Zoli Erdos)

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Motorola Takes Us a Step Closer to Personal Computing Nirvana–and it’s Not Even a Computer

Motorola Atrix 4GIt took five years, but the personal computing nirvana vision I first heard from Zoho CEO Sridhar Vembu is becoming reality. The concept that I discussed in The Cell-Phone Aware PC May Be a PC-less PC, and other posts is simple.  Instead of a plethora of situational devices with redundant computing capacity, carry around just one powerful mobile device, which:

  • brings connectivity, the browser and personalization, with
  • data and apps in the cloud, while
  • the actual devices we interact with are inexpensive displays and keyboards (and other peripherals) that come in various shapes and sizes, truly focusing on usability, ergonomics and convenience.

The first product that gets quite close to the vision is the Motorola Atrix 4G

(Cross-posted @ CloudAve » Zoli Erdos)

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Could Fake Steve Jobs Go to Jail?

Online impersonators could be fined up to $1,000 and/or up to one year in jail according to California Senate Bill 1411, which Governor Schwarzenegger has just signed into law.   The new law is  meant to protect victims of cyberbullying, malicious impersonation – says  Senator Joe Simitian, the Bill’s author on his homepage:

“E-personation,” said Simitian, “is the dark side of the social networking revolution. Facebook or MySpace pages, e-mails, texting and comments on Web forums have been used to humiliate or torment people and even put them in danger. Victims have needed a law they can turn to.”

A recent New York Times story, “As Bullies Go Digital, Parents Play Catch-Up” (December 5) provides a disturbing example. A mother, distressed by her son’s emotional withdrawal, learned he was being ostracized at school because “the kids say I’m saying all these nasty things about them on Facebook.” Though he hadn’t created a Facebook page, his mother found a page with his name and picture. “Someone had forged his identity online,” the Times reported, “and was bullying others in his name.”

(Cross-posted @ CloudAve » Zoli Erdos)

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Time Magazin’s Technology and Person of the Year: the iZuck

List, list…like I’ve said, it’s THAT time of the year.  So let’s consolidate, where we can. Why bother having a separate Technology and Person of the year:

time-ipad-460time-zuckerberg

…when we can have it combined.  Ladies and Gentlemen, meet the iZuck:

IMG_1453

Slim, portable, does not talk backSmile

(Cross-posted @ CloudAve » Zoli Erdos)

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The Master of Guerilla Marketing Turns Microsoft’s Prank Around

CloudAve readers know I am a fan of edgy marketing.  Now it’s time to update my recently compiled inventory of software marketing pranks.  A major show like Salesforce.com’s DreamForce would not even be real without some guerilla marketing activity – except the players seemed to have traded places this year.  Guerilla Marketing is normally David’s weapon, but this year Goliath – Holy Microsoft – came down to us earthlings running around on Segways handing out MS Dynamics CRM discount coupons:

Image credit: Centernetworks

I did not get Forced

On a side-note…

(Cross-posted @ CloudAve » Zoli Erdos)

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Foxmarks, Xmarks, LastPass, Xpass, LastX, X%^&% Quick Rant

lastpass-xmarks-225Warning: I think I’m becoming a curmudgeon – except that title has until now been reserved for somebody else Smile.   But I still have doubts about the recent transaction: LastPass acquired Xmarks.

I really liked Xmarks – when it was Foxmarks.  A simple bookmark synchronization service that would keep your Firefox up-to-date no matter where you logged in.  Essential Cloud Computing when we’re no longer enslaved to one computer only.

Then it became Xmarks, started to offer password sync and several other services, including “enhanced” Google Search – i.e. adding a social layer to Google’s algorithm. I opted out of password sync, sticking to the basics.

LastPass, on the other hand was a solution for the password conundrum – so good, that Ben was ready to dismiss his usual concerns.  The transaction probably makes sense for both parties: Xmarks was going down the drain, having experimented with business models and running out of cash.  LastPass picks up millions of users.

So why am I ranting?

(Cross-posted @ CloudAve » Zoli Erdos)

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Cloud Computing Through the Eyes of 10-year-olds

Oh, the typewriter.  Is it:

  1. A business machine?
  2. A museum artifact?

If you are my generation, there was a time when you called it a business machine.  You typed letters (OK, perhaps your assistant did),  folded them, stuck them in envelopes, mailed them and waited a few weeks for the response.

Yes, it was possible to conduct business – it was just slow.   Email changed our world – perhaps that’s why we’re sticking to it:-)   But our kids have moved on – to them email is what the typewriter was for us…

(Cross-posted @ CloudAve » Zoli Erdos)

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Is HP about to Ditch Oracle Siebel in favor of Salesforce.com?

Today’s big news is that HP is dropping Siebel CRM now owned by Oracle in favor of Salesforce.com.

It’s a bit unfortunate that this is presented in the context of personal ego wars – unfortunate, but understandable,  considering that Oracle has been on a warpath with HP ever since former CEO Hurd got ousted, in fact they launched a global manhunt for incoming HP CEO Leo Apotheker.  But ego clashes make good stories. :-)

That said, the real story …

(Cross-posted @ CloudAve » Zoli Erdos)