Two recent posts by Enterprise Social Software vendors Jive and Atlassian set up a huge debate amongst my fellow Enterprise Irregulars. Here’s the money-quote from Jive:
It’s not so long ago that it felt embarrassing to say the words "SaaS" and " single-tenant" in the same sentence. For years, it’s been an industry mantra that it’s simply impossible to have a scalable SaaS business without multi-tenancy.
Both Jive and Atlassian went single-tenant. That’s a red flag with many SaaS purists. But there’s more then just tenancy. What if customer data stays behind the firewall, while the application is still provided over the web? Is that still considered SaaS? Do customers really care about such issues, or do they look for innovation in features and services?
And a bonus: the #1 SaaS icon supposedly delivers on-premise, if the deal is big enough…
Tags: atlassian, cloud computing, data security, Enterprise Software, infrastructure, jive, multi-tenant, On-Demand, on-premise, private cloud, readwriteweb, SaaS, salesforce.com, sharepoint, single-tenant, software architecture, software as a service, tenancy, xref, zoho
Under the Radar: Call for Startups in Cloud Computing & Business Applications
Business, Collaboration, SaaS, Startups January 12th, 2009
Under the Radar is the Silicon Valley’s most established startup debut platform: a conference series organized by Dealmaker Media, covering business applications, social media, entertainment, mobility..etc.
The 11th Under the Radar conference in Mountain View, CA on April 24, 2009 will focus on Cloud Computing and Business Applications and the organizers have issued a CALL FOR COMPANIES to present.
The general criteria for all UTR events:
- Unique value proposition
- Ability to monetize product/business
- Large market opportunity
- Must still be considered "under the radar" – launched in 2008
- Company must be an actual startup – not a new product from a large company
Typically 32 finalists are selected, who will present in a rapid-fire format – they are grouped in categories of 4 each, in two parallel tracks and each presenter has about 15 minutes. They get grilled by the judges and audience, and at the end of the conference the winners of each category are announced. Categories for the April event are:
- Cloud Infrastructure
- Platforms
- Virtualization
- Saas
- Mashups
- Collaboration
- Communication
- Business Apps
- Development Tools (Utilities, OS, etc…)
- Mobile Office
- Semantics
- Commerce
- Social software/ networks
- Sync (online/offline)
If you’re building a startup, meet the criteria above, will have a real product / service out by April, don’t hesitate: APPLY.
See you in April!
(Cross-posted from CloudAve – to stay on top of Cloud Computing news, analysis and just our opinion, grab the CloudAve Feed here)
Tags: cloud computing, Collaboration, DealMakerMedia, entrepreneurship, glue, IBDNetwork, marketing, mashups, networking, SaaS, startup pitch, Startups, Under the Radar, UtR, vc Funding, venture Capital
Your Digital Data My Not Be Accessible Soon
Personal Productivity, Technology December 12th, 2008
So you’re doing the right thing, backing up everything on CDs or DVDs. Too bad they may not be readable in a few years… and even if they are, you still have to worry about data formats.
Data sitting on your hard disk may not be much better: in fact files you created with the very apps you’ve just upgraded to the most recent version my no longer be readable by the current version anymore.
Read the details here…
Tags: archives, cloud computing, compatibility, data continuity, data conversion, data formats, digital continuity, hard-disk, legacy data, microsoft, ms office, netbooks, solid state drive, ssd, storage
Cloud Computing and Open Source are Not Enemies
SaaS September 29th, 2008
Image via Wikipedia
Are Open Source and Cloud Computing anachronistic enemies? You’d think so, if you read GNU creator Richard Stallman’s interview in The Guardian:
Cloud computing was simply a trap aimed at forcing more people to buy into locked, proprietary systems that would cost them more and more over time.
"It’s stupidity. It’s worse than stupidity: it’s a marketing hype campaign,"
Sure, there’s a lot of marketing hype as it is typical with any major technological advancement, especially as it reaches the peak of its hype cycle. But I think Stallman loses sight of who the “enemy” is.
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Tags: cloud computing, deki wiki, gnu, netsuite, Open Source, oracle, proprietary software, SaaS, wordpress
Cloudy Fusion
Enterprise Software, Humor, SaaS September 28th, 2008
Image by wicho via Flickr
The Enterprise Irregulars took over CloudAve… well, sort of, forcing us to release an article early. Eran Kampf had a post lined up for Monday morning about Larry Ellison’s Cloud Envy, when all of a sudden fellow Irregular Anshu Sharma had a humor attack and came out with a hilarious post. All he did was replace Cloud Computing with Fusion in Larry’s famous rant, and voila!:
"The interesting thing about Fusion is that we’ve redefined Fusion to include everything that we already do. I can’t think of anything that isn’t Fusion with all of these announcements. The computer industry is the only industry that is more fashion-driven than women’s fashion. Maybe I’m an idiot, but I have no idea what anyone is talking about. What is it? It’s complete gibberish. It’s insane. When is this idiocy going to stop?"
"We’ll make Fusion announcements. I’m not going to fight this thing. But I don’t understand what we would do differently in the light of Fusion other than change the wording of some of our ads. That’s my view."
Wow. This variant of Ellison’s speech makes a lot of sense, referring to his own elusive Fusion applications. Even Vinnie Agrees. ![]()
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Tags: buzzwords, cloud computing, Enterprise Software, fusion, Humor, hype, larry ellison, oracle
“SaaS as Recession-proofing Software” Theme Picking Up
Business, SaaS September 27th, 2008
It looks like I may have started ( actually, just re-started) a trend discussing How Software Can Be Resilient to Recession.
Sramana Mitra @ Forbes talks about ‘SaaS-ing’ Back At The Economy:
Some of the robustness of SaaS companies comes from the fact that the sector caters heavily to small businesses….
Fellow Enterprise Irregular Ismael Ghalimi makes the case that:
Some will gain, but most will lose, and some to be really affected by the downturn are enterprise software vendors selling expensive perpetual licenses for their products…
He than takes the oppurtunity to turn the analysis into a cocky offer to his competitors.![]()
Tags: bpm, cloud computing, forbes, intalio, On-Demand, recession, recession-proof, SaaS, smb, sme, software as a service, software market
How Software Can Be Resilient to Recession
Business, SaaS, Software September 23rd, 2008
Are we heading into Recession? The “Big R” talk of early this year quickly subsided, economic growth returned, the markets appeared to vindicate the optimists. US Presidential Candidate John McCain repeatedly said the economy was fundamentally strong… until just days ago, when he quickly switched to declaring a crisis. The Wall Street Journal says we’re in the Worst Crisis Since ’30s, With No End Yet in Sight.
I don’t claim to be an expert economist, so whether the Big R is looming is not my call – but if you believe we’re in a strong economy, I have a bridge to sell you. Let’s just focus this discussion on how Software businesses can survive in a financial crisis, which is undeniably here.
Not all will survive, and it’s probably healthy they won’t. Tim O’Reilly, Father-of-all-things-Web-2.0, asked the question at the Web 2.0 Expo last week:
Global warming. The U.S. losing its edge in science and technology. A growing income gap. “And what are the best and the brightest working on?” O’Reilly asked, displaying a slide of the popular Facebook application SuperPoke, which invites you to, among other things, “throw sheep” at your friends.
“Do you see a problem here?” he posed, showing another slide of the popular iPhone app “iBeer,” which simulates chugging a pint. “You have to ask yourself, are we working on the right things?”
The poster-child of the Web 2.0 boom may very well become the symbol of what went wrong:
- useless
- consumer-only
- ad-driven
Actually, the problem is not what they do, but how seriously they were taken. Will Price, a very smart VC said long ago:
It may well be that Slide raising $55m from mutual fund companies at $500m+ pre-money will be the “what were we thinking” moment of the current cycle.
I’m glad they did not go public, at least not a lot of people will get hurt holding the bag.  But enough of what’s wrong, here’s what works:
- go where the money is, and that’s businesses (“Enterprise” vs. consumer, even if it means small business)
- deliver value – useful functionality that improves business
- charge for it – companies actually prefer to pay for reliable, good service.
The last point brings up the price issue. Credit will dry up. Whether we’ll officially declare Recession or not, the fear of the Big R is enough for corporate budget cuts, the disappearance of any CAPEX spending. Even worse, an entire sector almost disappeared as IT buyers. Did you know that Lehman Brothers spent over $300M on IT in just the last quarter, right before declaring bankruptcy?  How do you sell in this environment?
The after-bubble nuclear period of “no IT spending at all” found me at a startup in 2001-2003. We did not exactly hit it big, but did not go under, either, and that’s because our model allowed us to get in the door way below the threshold that would have required higher authorization. Not classic SaaS, rather SES (Software Enabled Service), we were essentially data providers and often got into an “enterprise” account at $3k for the first month … eventually ramping up to annual $60-$100K.  Anyone familiar with Enterprise Sales knows the term Economic Buyer: typically getting involved later at the sales cycle, approving or nuking the deal. Well, we saw no Economic Buyer: being under the threshold, we sold to the User directly.
Of course my little business is not the only proof: Salesforce.com & WebEx thrived during the last recession. The secret is the business model: pay-as-you-go. SaaS offers lower risk to enter, no initial cash layout, the subscription fees come out of OPEX vs. CAPEX, and is often approved by the User, not the mysterious Economic Buyer. The barrier of entry is much lower: once you’re in, it’s up to you to grow.
In fact I suspect the looming downturn will accelerate the structural changes in the software industry: SaaS players will thrive, traditional on-premise vendors will shrink, many will disappear.
That leaves a final point to discuss: financial solvency. For startups, it will be increasingly hard to find investors. For larger businesses the lack of late-stage investment, the credit crunch may be a serious impediment to expansion.  Discover the beauty of bootstrapping – you actually get to do what you believe is right for your business, not what your Board tells you. Do less, take small steps. Frugality is key to survival. Small is beautiful will get a new meaning.
In summary, Software businesses that combine good old business sense: frugality, spending wisely, delivering value to businesses and getting paid for it, with a new business model, SaaS are likely winners in the downturn. The rest are playing musical chairs. (Oh, and the bridge is still available)
(This post originally appeared on CloudAve. Keep informed by grabbing our feed here.)
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Tags: bubble, business model, cloud computing, enterprise sales, Enterprise Software, entrepreneurship, On-Demand, recession, SaaS, salesforce.com, Software, Startups, webex
CloudAve: the First Week
Blogging, SaaS September 21st, 2008
Ah, the end of the fist week! The new baby, CloudAve is 7 days old! (..and I’m alive…
)
We launched with a discussion on Harry Debes’s famous prediction, i.e. the imminent collapse of the SaaS market in two years. I doubt he realized just how much he re-energized the entire SaaS business, analyst obeservers – he certainly sparked a healthy discussion, even including Software Icon Dave Duffield, who refuted Debes’s argument. He should know, having been on both sides of the fence. (The podcast is available on CloudAve).
On my personal blog I don’t have to be as politically correct as on CloudAve, so here’s my summary: they tried SaaS, could not crack it, so concluded the market as a whole did not matter – a strategic mistake.. or… well, as they say, a picture says a thousand words. Ironically, the collapse of the US financial markets may just put things in a new prospective … more on this soon.
Ben compares the advent of Cloud Computing to corporate cars being replaced with allowances, while I present frustrating personal experience that could have gone smoothly using On-Demand tools.
We often talk about Cloud Computing and Software as a Service interchangeably, but are they really the same? Krish answers in a mini-series discussing the differences, i.e. segmenting out Infrastructure/Hardware as a Service (HaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). In the second part of his mini-series Krish goes on a myth-busting mission, clearing up several common misunderstandings. His piece on Governor Palin’s email hijack episode could very well be considered myth-busting, too.
Dan Morrill addresses why Anti-Virus in the Cloud can offer more efficient protection and is also major relief to owners of slower computers, whose resources can be completely bogged down by the frequent Av updates and scans.
Ben, so far the most prolific author reviews Oprius, an online productivity tool for sales professionals, then proves that the second “S” in SaaS is the most important, presenting two service / help desk oriented services: Zendesk and HelpStream. He discusses NetSuite’s launch in Australia, then starts a discussion on Channels, largely triggered by another NetSuite related move – this may very well become an ongoing thread.
Talk about threads, next week we are launching a new daily feature, CloudNews – the title says it all.![]()
If you’ve been reading CloudAve, thank you, if not, why not head over and try … or perhaps just grab our feed.
See you on Cloud Avenue next week.
Tags: Blogging, cloud avenue, cloud computing, cloudave, On-Demand, SaaS

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