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USGS Now Embraces Twitter as Source of Earthquake Information

earthquake This time it was personal.  The earthquake hit three miles from my house.  It was a minor one, magnitude 3.7, but I felt it very strongly, albeit very shortly, too. Just a sudden kick in the butt, nothing more.  Perhaps that’s the difference between being right above the epicenter or feeling it remotely.

I jumped on Twitter, and I was among the first few to report the quake.  Within seconds there were dozens, then hundreds of reports.

Not that it was a surprise, we’ve seen Twitter become the primary initial news source be it earthquakes, fires, military coups…etc.  (For a while Google thought I was some  earthquake expert simply because I pointed out Twitter was the first to report quakes in Japan and China.)  But clearly, not all information on Twitter is reliable, as was the case of the fake LA earthquake video.

Wee need both speed and reliablity.  The first comes from the crowd – nothing can beat having millions of “reporters” on the field, wherever, whenever significant events happen.  But we typically do expect some form of verification, be it a traditional news agency, or in the case of earthquakes often USGS, the US Geological Survey.  Until recently the information flow was one-way.  But after yesterday’s quake I found an interesting link to the Google Maps mashup above. It’s created by @usgsted, the  USGS Twitter Earthquake Detector. Here’s the explanation:

In this exploratory effort, the USGS is developing a system that gathers real-time, earthquake-related messages from the social networking site Twitter and applies place, time, and quantity data to provide geo-located earthquake detection within 60 seconds of an event’s origin time. This approach also provides a central directory of short first-impression narratives and, potentially, photos from people at the hazard’s location.

Social Internet technologies are providing the general public with anecdotal earthquake hazard information before scientific information has been published from authoritative sources.  People local to an event are able to publish information via these technologies within seconds of their occurrence. In contrast, depending on the location of the earthquake, scientific alerts can take between 2 to 20 minutes. By adopting and embracing these new technologies, the USGS potentially can augment its earthquake response products and the delivery of hazard information.

To be fair, the USGS has not been entirely deaf even before: once you locate the relevant quake info (which is quite an achievement in itself) there is a Did You Feel It? link where if you are really persistent, you can provide feedback.  The form is asking for a lot of data, takes a while to finish – enough to deter most.  Which is why the fact the USGS is now embracing Twitter is a major milestone: it combines the speed of crowdsourced reporting with the verification / authority of experts.

(Cross-posted @ CloudAve )

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Inconvenient Outages…

Zia Yusuf, SAP’s EVP, Global Ecosystem & Partner Group tweets from SAP Teched:

RT @SAPEcoHub:New SAP EcoHub Blog: SAP Community Bio: Your Connection Between SCN and LinkedIn: Well, it ..

SAP Network Blog: SAP Community Bio: Your Connection Between SCN and LinkedIn

Great, let’s check it out:

The SAP Community Network is currently down.
We are working to restore the site as quickly as possible.


Current downtime is estimated at less than one hour.

You may contact us with questions or concerns.

Ouch….  Almost as “good” as Windows crashing on Bill Gates🙂

(Cross-posted @ CloudAve )

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Why Windows 7 Will Be a Success, Whether Good or Not

BallmerWin7 Windows 7 hasn’t even arrived yet but the speculation started: What’s wrong with Windows 7.  To be fair, the speculation is fueled by an unlikely source: Steve Ballmer himself.  He is trying to manage a potential fallout by warning us:

“’The test feedback (on Windows 7) has been good, but the test feedback on Vista was good,’ Ballmer, 53, said in an interview last week. ‘I am optimistic, but the proof will be in the pudding.’”

Indeed. But I actually think Windows 7 does not even have to be good to be a success (and my readers know I am not exactly a MS-fan). Here’s why:

  • Vista was such a disaster, that everyone will be happy to escape it.  Says Walt Mossberg: In just two weeks, on Oct. 22, Microsoft’s long operating-system nightmare will be over.  Yes, we’ll be happy to leave that nightmare behind, even if we got raped in the process (had to pay ransom to get out of a failed OS)
  • Those who avoided Vista (smart decision), and that includes most of Corporate IT  are on a good but ancient WinXP, which will be phased out eventually, so the only choice is to go ahead with Windows 7.

In other words, this OS does not have to be particularly good.  This is it, the World will adopt it.  And if it turns out to be another dud (which I doubt)  well, we will have a few years to ponder why keep on buying software ( and that includes Office and more) from a company that hasn’t been able to produce a decent OS in a decade.

(Cross-posted @ CloudAve )

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Dubious SaaS Awards

SaaS Directory has announced September’s most popular SaaS companies.  The top 5 are:

September’s top 5 US winners are:
#1 – Gogrid
#2 – WebECS
#3 – CariNet
#4 – Rackspace
#5 – American Data Technology

That’s a strange list..or perhaps SaaS Directory has a strange definition of “SaaS companies” since the top 5 are all in the web hosting business. (ASP, anyone?).  Well, it triggered my curiosity enough to dig deeper and look at the full list.  I’m not picking on any business here, simply stating my own ignorance, but I have to admit I haven’t heard of Robson Communications, Younicycle, Apptix or Yuba, just to name a few.   But perhaps it’s just me, so I asked around on Twitter:

How many “SaaS” companies do you recognize in this so-called “most popular” list?

Here are a few responses:

list1

Hm.. you tell me:-)

list2

6 from former Industry Analyst and current SaaS Exec Chris Selland – should say something about the list

list3

Ben makes a living writing about this stuff, and he only recognizes a third of these companies…

There’s one on the list I know by pure co-incidence: Vembu Technologies, whose CEO I happened to meet at his brother Zoho CEO Sridhar Vembu’s office (disclosure: Zoho is Cloudave’s exclusive Sponsor).  I guess it proves it’s an entrepreneurial family: but wouldn’t Zoho be a more recognizable SaaS brand than Vembu?

The more I look at the SaaS Directory, the more confused I am.  Or perhaps they are the ones quite confused?  Here’s their definition of SaaS Project Management:

SaaS is an effective project management tool which enables teams to work together towards achieving common objectives dramatically improving the overall user experience while offering increased flexibility

“SaaS is an effective tool”… LOL.  (By the way, for SaaS PM discussions you may want to read this thread, or Andrew Filev’s PM 2.0 Blog)

Clicking further I’ve discovered the SaaS Directory Forums – they all seem to be overrun by commercial  spam:

saasforum

I rest my case.  Awards are a great way to recognize effort, success – but some awards can only harm a company’s reputation. As for the SaaS Directory – well, it’s a directory sans the SaaS part.

(Cross-posted @ CloudAve )

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Here’s How Not to Use CRM: Dumb Campaigns

The best CRM system can’t help you if your sales / marketing team is clueless.  Here’s a ridiculous email I’ve just received.  Name removed to protect the (not-so) innocent

X. Y. kindly requests a meeting

Hi Zoli,

In celebrating our 40th anniversary, I’ve been given the privilege to manage the relationship between your organization and Communispond. When you have a moment, please take a look at the information below. Kindly let me know if it’s out of date, and the best way to reach you. I wish to be respectful of your time and patience.

Campaign

Is your organization prepared with the communication tools and behaviors (presenting, selling, coaching, persuading, etc) to achieve greater success in 2010? I would like to hear your thoughts and ideas on any communication challenges you anticipate, and see if we can help. Please let me know if you’d be willing to meet with me – either conference call or face to face. l greatly appreciate your consideration.

Warm Regards,
X. Y.

What’s wrong with this email campaign?  A few things… where should I even start?

Obsolete data: we all know this is a disease that plagues many (CRM) systems, but this one is extreme.  The data shown on this business card never existed in such combination, but bits and pieces did.  Yes, I participated in SAP’s International Consultant Training – exactly 20 years ago, so they must have picked it up from a very-very ancient resume. (It also means I understand Charlie’s joke…).  Yes, I did work at SAP America, when they were a tiny outfit with 70+ employees, and the Newton Square HQ listed above was not even a dream.

Data errors do happen – but how on Earth could they dump 20-year old, pre-CRM, pre-ERP, pre-everything data into a CRM system?

Now let’s focus on content.  The title, specifically.  That’s the marketer’s opportunity to grab attention – or lose it.  Time is money, and most of us don’t have a lot to waste – why on Earth would I want to meet a stranger without any previous contact or knowing the intent?

You just don’t send out an initial contact request asking for a purpose-less meeting.

Anyway – this email is in its well-deserved place in my Spam folder and Communispond is flagged as mindless marketers. But hey, it was good for a rant.  In return, free advice to them: you don’t need Salesforce.com.  It won’t help you.

(Cross-posted @ CloudAve )

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Windows Update Sent Me on a Wild Goose Chase

hpdisplay It all started like a routine WinUpdate: downlod 6 updates, install them, then surrender the persistent nuisance and reboot to let Vista do its thing.. then wait .. wait.. coffee .. back.

However, after the successful reboot the system wanted to install a device driver to my monitor.  I thought it was a bit weird (has it not just done it?), but clicked OK, let it search for the driver.  Searching in Windows Update, that is… WTF?

After  a few minutes I decided to check Vista update history: it turns out that the driver update for my HP w2207 display failed to install.  Clicking on all the “help” links led to generic useless nonsense – business as usual…

Continue reading

(Cross-posted @ CloudAve )

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A Real Floppy Discovery

A little digging in an old cabinet today, and look what I’ve found.  Oh, well, some of you Gen-Y-ers may not recognize it: it’s a 5.25” floppy disk.  From the time they were really floppy.

Disk and sleeve mismatched (3M in IBM), old media reused – the handwritten word “diploma” means this must be the diskette that has my University Thesis on it … probably in an early release WordStar fomat.  (For the Y-ers, WordStar is a piece of computing history).

So all this means I have it and I don’t – highly unlikely I will ever be able to access it.  It’s all my fault.  I did not have my advice piece to follow back than.

Related post:

(Cross-posted @ CloudAve )

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Goodbye, OpenOffice, Back to MS Office? For All the Wrong Reasons.

No, the World has not come to an end, it’s not me who switched back to The Borg Microsoft.  ZDNet author Dan Kusnetzky did, after 3 years of using OpenOffice:

The open source software had Office 2003 compatibility down pat. The interchange of documents (.doc formatted files) and presentation decks (.ppt formatted files) was easy and I faced only a few complaints. I found that I could address those with little or no effort.

Office 2007 compatibility, however, was spotty at best.  Office 2007 formatted documents (.docx formatted files) demonstrated occasional problems with font and paragraph formatted. Presentation decks were a growing problem – fonts were formatted incorrectly, builds went all over the screen and other formatting issues were constant companions. (See File format blues for more details)

Finally, the tipping point was a presentation where just about everything went wrong:

I created a deck, sent it off for review and learned that OpenOffice had substituted some strange (from an Office user’s point of view) font. Twelve point text came out as 39 point text. Graphic images were not sized correctly either. Builds were strange and exciting in ways that I never had time to analyze or fix.

Dan’s solution was to switch back to MS Office – but then what?

Microsoft’s Office seems to work with just about everyone’s system (if I stick to Office 2003 formatted documents). So, I’m going to install it on my systems albeit reluctantly.

Let me get this straight: he switched back to Microsoft, AND is sticking to Office 2003 formats – but that’s the format he just stated OpenOffice handled perfectly!  No need to change then.  But the formatting problems are not only between OpenOffice and MS Office – they exist between different releases of Microsoft’s product, too, as I experienced earlier, trying to review a startup  CEO friend’s VC presentation. The process involved multiple conversions back and forth between different releases of the same Microsoft product, PowerPoint:

I reviewed and commented on it, and as an aside noted that the fonts and the text alignment were way off on a page.  He did not see the text problem on the version I sent back.  Then came a second round of conversions and emails.  It became apparent that no matter what we do we always end up seeing different layouts – so much for the MS to MS conversion – so we just focused on content, and I sent back the revised version.  It took a while… hm, no wonder, the PPT deck that started it’s life as a 2MB file first became 5, then 7, finally 9 Megabytes.  Wow!

Me and my friend were doing it all wrong, and apparently so did Dan: emailing multiple bloated copies of the same file, never seeing the identical version, when we could have started with an online presentation, collaboratively work on the one and only copy online, see the same and not clutter several computers with the garbage files.  Collaboration is just simpler online.

And let’s not forget the storage footprint issue. On my count, just between my friend and myself, we generated and stored nine copies of this presentation, the last one being 9MB, up from 2.  It’s probably fair to assume a similar rate of multiplication in the process the original deck was created, between the CEO and his team.  Next he sends it to the VC, who will likely share it with several Associates in the firm, and in case there’s more interest, with other partners.  Of course my friend will send the same presentation to a few other VC firms as well, so it’s not beyond reasonable to think that there are at least a hundred copies floating around, occupying a Gigabyte of storage or more.  Oh, and I did not even consider the footprint of this presentation at ISP’s and all hops it goes through.  Not that I ever bought into IDC’s Storage Paradox, but this is clearly a very wasteful process.

All of that could be replaced with one central copy on the Web, represented by a URL.  That’s the real solution, not switching Office packages.

(Cross-posted @ CloudAve )

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Publish Your Blog / Site in 51 Languages

My readers are predominantly English speakers, as evidenced by this distribution chart:

Readers by Language - http://sheet.zoho.com

I suspect the 87% English-speaking majority may be exaggerated.  It’s based on the browser’s default language setting, which many don’t bother changing.

Anyway, for the sake of the min. 13%, but who knows, perhaps 20, 25% (?) I’ve installed Google’s Translator.  You can do it too.smile_wink Readers then can select a language from the widget,  but the real use case is for visitors whose default browser language is non-English: they will get a bar at the top asking if they would like all content served up in their language.

Machine translation still has rough edges, but it has come a long way, and is generally good enough to give readers an idea of what an article is all about – just forget grammar and style:-)

Here’s an example of this post in a few languages:

arito pumunta kami ulit: Ed Bott points out kung paano marahas ito ay para sa Apple na i-install ang tinatawag na “update” sa iPhone Configuration Utility sa isang Windows computer na hindi magkaroon ng software na ito na naka-install, sa katunayan isa na ay hindi kailanman nagkaroon ng iPhone o iPod konektado sa.

在這裡 , 我們又來了: 埃德博特指出 , 如何荒謬的是 , 蘋果電腦將安裝所謂的“更新”的iPhone配置實用程序在Windows計算機上沒有安裝此軟件,其實一個從未有過的iPhone或iPod connected to.

Ở đây, chúng tôi đi một lần nữa: Ed Bott chỉ ra như thế nào thái nó là Apple để cài đặt cái gọi là “cập nhật” vào Configuration Utility iPhone trên một máy tính Windows mà không có phần mềm này được cài đặt, trong thực tế, một trong đó có không bao giờ có một iPhone hoặc iPod kết nối đến.

(I’m sure it’s right, whatever it says. smile_shades)

Update:  Here’s something I missed, but Sandy Kemsley didn’t:

If you read this, or other Google Translate-enabled blogs in Google Reader, you can set it to auto-translate there.  Neat.

Related posts:

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The Risk of Starting Your Tweet with @name

This is so obvious, yet little known – and although Mark Suster warned us all, I keep on falling in this trap.  Just today as I wanted to announce yet another great post by Mark, I tweeted this:

@msuster discusses how the Ice Age is thawing for Venture Capital

Big mistake.  Had I written “great discussion by @msuster”, a lot more people would have seen it. Why?

Read on to find out