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SVASE VC Breakfast: Hummer Winblad, Focus On Software

After a long break I’ll be moderating another SVASE VC Breakfast Club meeting this Thursday, January 17th in San Francisco.  As usual, it’s an informal round-table where 10 entrepreneurs get to deliver a pitch, then answer questions and get critiqued by a VC Partner. We’ve had VC’s from Draper Fisher,  Kleiner Perkins, Mayfield, Mohr Davidow, Emergence Capital …etc.  This week’s we’ll welcome Prashant Shah, Managing Director, of the first exclusively software-focused venture firm, Hummer Winblad Venture Partners.

These breakfast meetings are a valuable opportunity for Entrepreneurs, most of whom would probably have a hard time getting through the door to VC Partners. Since I’ve been through quite a few of these sessions, both as Entrepreneur and Moderator, let me share a few thoughts:

  • It’s a pressure-free environment, with no Powerpoint presentations, live demos, Business Plans…etc, just casual conversation; but it does not mean you should come unprepared!
  • Follow a structure, don’t just roam about what you would like to do, or even worse, spend all your time describing the problem, without addressing what your solution is.
  • Don’t forget “small things” like the Team, Product, Market..etc.
  • It would not hurt to mention how much you are looking for, and how you would use the funds…
  • Write down and practice your pitch, and prepare to deliver a compelling story in 3 minutes. You will have about 10 minutes, the first half of which is your pitch,  but believe me, whatever your practice time was, when you are on the spot, you will likely take twice as long to deliver your story. The second half of your time-slot is Q&A with the VC.
  • Bring an Executive Summary; some VC’s like it, others don’t.
  • Last, but not least, please be on time! I am not kidding… some of you know why I even have to bring this up. (Arriving an hour late to a one-and-a-half-hour meeting is NOT acceptable.)

Here’s the event info page, and remember to register – the previous event with Hummer Winblad sold out in advance. 

See you in San Francisco!

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Macworld Live Blogging via CoveritLive? Nope. CoveritDead. Twitter Dies, Too.

CoveritLive is supposed to change live blogging. What better opportunity to debut than Macworld? Except that I am off to a shaky start trying to watch Crunchgear’s coverage:

Upgrade? I’m already on the latest FireFox, thank you. smile_sad

Update: Now the CrunchGear CoveritLive page does not load at all. Coveritdead. thumbs_down

Update: Fake Steve Jobs also tried CoveritLive, then attempted to switch to Twitterwhich died, too.

Well, at least CrunchGear’s mothership, TechCrunch stayed with the conservative, manual updates… their coverage works.

Update (1/21): Here’s a new review on CoveritLive @ReadWriteWeb. We’ll just have to wait for another major event to see it truly “live”.

Update (2/27): Jeff Nolan and Dennis Howlett praise CoveritLive.

Related posts: Mashable, mathewingram.com/work, Paul Kedrosky’s Infectious Greed, Data Center Knowledge, Furrier.org, Mashable!, Valleywag, CenterNetworks, TechCrunch.

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Your Digital Friends: Less is More

It’s almost two years ago that I “cleaned house” at LinkedIn, dropping from 500+ connections to about 300.

I had no clue about Dunbar’s number ( the maximum number of people one can maintain active, stable social relationships with, estimated at 150 by British anthropologist Robin Dunbar), I simply felt I had been to open accepting invitations from unknown people, and as a result, I barely recognized names on my LinkedIn contact list. I thought the very idea of LinkedIn was that it should be an online reflection of my real-life relationships.

Fast-forward two years, now we have FaceBook, Plaxo Pulse, Twitter, and a zillion of other places, and get inundated by friends request from new and new “social networks” never heard of before. Perhaps the rules changed a bit – people do “befriend” each other in cyberspace, without having met first. I can accept that to a certain extent, but I still think Dunbar’s number has merit, even in today’s world. Of course it’s not fixed at 150, for some it may be 80, for the uber-social ones 3-4-500? JP Rangaswami, blogging at Confused of Calcutta, (also pioneering adopter of social software as former CIO at Dresdner Kleinwort Wasserstein) thinks his digital Dunbar number is higher than 150:

I’ve sensed that I have a Dunbar number of around 300 in the digital world, and I’ve been delighted to find I know most of the steady ones. Over the years I’ve actually met most of the community of readers, usually at conferences. The face-to-face contact, in turn, leads to a deepening of the relationship, and we land up creating and developing links in FaceBook and Twitter.

JP is wondering if there’s a trend here, and asks his readers:

How many FaceBook friends do you have, how many regular readers of your blog, how many followers in Twitter, do you see a correlation between the three, if not why not, and so on. Do you tend to meet a core of this number on a face-to-face basis, if not why not?

I’m not a regular reader of JP’s blog – discovered this post via Anne Zelenka at Web Worker Daily, but even if I was a subscriber, I would not consider myself a “friend”. I might want to follow his ideas on Twitter (if I was twittering at all) but that’s still passive mode. I think this commenter to Anne is right:

I don’t think that “following” people on Twitter would be considered “stable social relationships”. A social relationship implies a two-way street, and in my book, one that I value with some significance. That’s not to say that online social tools can’t be part of real relationships, but you can’t just add up all the numbers and think it means anything.

Now, if I commented on JP’s blog several times, and he responded, we’d establish a form of conversation, which, over time would allow us to get an insight into each other’s mind – i.e. getting to know each other to some extent. Perhaps at that point it would be appropriate to “befriend” each other on FaceBook. (Not that I actively use FaceBook, which is increasingly becoming an advertising platform, and even before that I had found it somewhat of a time-waster.)

I still don’t think we’d be ready to become LinkedIn contacts, because that network is all about trust, and recommending / referencing “friends” in a business context. Call me old-fashioned, anti-social, but I think that level of trust requires more of a real-life relationship, so my LinkedIn numbers would be close to my Dunbar-number, the number of active social contacts I am able and willing to maintain.

Before they cracked down on them, LinkedIn got polluted by contact-hunters, so-called superconnectors who amassed thousands, in a famous case 16,000 contact records. Note the emphasis on records. It’s just that. Data records, not real relationships. FaceBook (possibly learning from LinkedIn) limits the number of contacts to 5,000, which some users, including Robert Scoble find inadequate:

I think it sucks because it isn’t scalable and falls apart at 5,000 contacts. It pisses me off more and more every day because of that scaling wall.

Robert is a celebrity, and the 5000 or so are in his fan-club. Just like the Twitter example above, he has followers, not active friends. Hyper-social or not, he also has a Dunbar-number. It may be in the higher hundreds, but not in the thousands. For the rest of us, non-celeb types, I still believe less is more, and our online networks should reflect our real-life one, instead of being an inflated collection of data records. (This line became Doc Searls’ Quote du joursmile_teeth).

Finally, somewhat off-topic, here’s an observation from JP’s post: he’s using to ClustrMaps to monitor and illustrate where his readers come from. I understand the concentration in Europe, and also in the US, but what I am amazed at is the picture inside the US: what is this magical East / West divide? How come his readership drops so significantly in the Western half of the US?

Update (5/29/08):  How Many Friends is Too Many? asks Josh Catone @ ReadWriteWeb .

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Weird Google Blogger Error

blogger error

We’re sorry, but we were unable to complete your request.

What request? I did not request anything. Did not touch my keyboard or mouse at all.

Describe what you were doing when you got this error.

I was simply reading this blog post when it blew up.

This is an error I’ve observed several times recently: click on a link to read a post on Google’s Blogger: the post comes up normally, but a few seconds after I start reading it, it just blows up and I get the above error.  But I haven’t touched anything – is this a speed-reading test?

Update: apparently it’s a frequent error, but typically encountered while publishing, not reading. 

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Gmail Contact Manager Does Not Support URLs?

I find it hard to believe…so much so that I ask everyone to open my eyes: what am I missing here?  Gmail’s Contact Manager (the new one) allows you to capture the typical data like email, phone, address, photo ( a great plus!), IM, but there’s no field to capture homepage addresses!  (???).

You can add as many fields as you like, but only of the pre-defined types, and if you use the Notes field to enter websites, they don’t become clickable URLs. 

Of all companies on Earth, Google is the last one I would expect to NOT care about capturing web information…

Update: Charlie “Spanning” Wood adds:

…worse yet, it uses one big blob for mailing address instead of having fields for address, city, state/region, postal code, etc.

And we wonder why it’s difficult to sync Gmail contact data…

Voyagerfan5761 adds that the ability to add custom fields, a handy feature supported in the earlier Gmail version is gone now, too.

Add to this the idiotic restriction that now you can only delete 20 contacts at a time, and one can really wonder if the new Contact Manager in Gmail is a step back in functionality – albeit with nicer boxes. thumbs_down

(Oh, you wonder why you’d want to delete contacts?  Because Gmail adds anyone you respond to as a contact, without the ability to change that default).

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Amazon Pulls a Digital River + FaceBook

Tax-time is soon upon us, and for millions of Americans that means buying TurboTax again.  Fastest way to get it? Download from Intuit. Cheapest way to get it?  Buy at Costco. 

Not anymore. This year the fastest AND cheapest way is to download it from Amazon. Yes, Amazon entered the software download business, although initially the only available products are the different TurboTax flavors.

 

The traditional, box-sale page points to the download version, claiming you will “save time and money by downloading” software.  Well, not quite. The downloadable version of each product is priced to match the boxed product+shipping charges. This is a missed opportunity, there are obvious savings from not having to manufacture, ship and store a tangible product, so they could afford to create financial incentives to move more customers to the download option.  (Note: “they” means both Amazon and TurboTax maker Intuit, which also offers the box and download at identical prices.)

There’s one thing I really, really don’t like about this new Amazon service:  before you can purchase anything, you need to download and install the “Amazon Downloader”, which in turn will download and install the actual product. Now,  I don’t know about you, but I certainly am not buying software frequently enough to justify the need for a client, whatever benefits(?) this approach may offer. And of course once you install software, you know you’re in for a lifetime of endless updates…smile_baringteeth

If you ever need to download your purchased software again, it’s available under a new section called “Your Media Library.”  As Mashable’s Adam Hirsch discovered, this is a lot more than just a listing of your digital purchases: you can list all purchases from Amazon and other sources, adding your items by simply scanning their barcode through your webcam, Amazon will convert and import the information automatically . There are a number of ways to share all this with friends, start discussions, tag items, subscribe to your friends’ collections via RSS, and follow what’s hot at any time.

If you think this is all similar to FaceBook’s Beacon, that’s because it is. With a significant difference: Amazon’s version is entirely opt-in. 

 

Related posts: Download Squad, Mashable, Windows Connected, Web Worker Daily.

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Gmail Search is Slowing and Google Knows…

Perhaps the best thing Gmail has going for it is the power of search: the ability to instantly find everything. Except that instant is getting ..well longer and longer. And make no mistake, Google knows it, to the point that there is now a message recognizing the fact:

The Still working message comes up when you are waiting for search, stuck to the point that you can’t move away, stop the search …etc: your options are either wait it out, or close the browser/window. A Windows-like experience? smile_sad

Related posts: Simplified Guide to Importing All Your Archive Email Into Gmail

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Microsoft Decides You Don’t Need Your Old Data

Do you think old, archive data on your computers is safe? Think again. Or just re-define safe: so safe that you can’t access it yourself.

In it’s infinite wisdom Microsoft decided certain old documents, including those created by their own Word, Excel and PowerPoint may pose a security risk, so they decided to block them in Service Pack 3 to Microsoft Office 2003. SP3 came out in December September (thanks for the correction) so you may or may not have it yet. Here’s the “fun” part:

  • There is no clear definition of what’s blocked: the easy one is PowerPoint, where anything before 97 is dead, but as for Word or Excel (let alone other, previously compatible programs), you have to rely on this cryptic description by MS.
  • There is no warning whatsoever at the time of installing SP3
  • Even if you know what’s coming, there’s no way to easily locate and convert what is about to become inaccessible on your computer. Disaster may hit months or years away, when you need to access an archive file, but can’t.

Now, before you shrug it off, remember, this isn’t simply abandoning users still running pre-historic versions of software; we’re talking about data files here. You may run the latest release of all applications and still have no reason to touch old documents. After all, that’s what an archive is all about – you *know* your documents are there and will be accessible, should the need arise at any time in the future.

Back in the 80’s and 90’s paperless office was a popular phrase but remained largely a dream, since a lot of information still originated in paper form. The balance has largely shifted since then: the few things I still receive in paper format either end in the waste-basket, or I quickly scan them trusting that with cheap storage and powerful search I will always be able to pull up anything I need. I am finally living in a largely paperless world. But Microsoft just violated that trust, the very foundation of going paperless. Of course I shouldn’t be entirely surprised, this coming from the company which previously decided that the safest PC is a dead PC.

Solution? Microsoft offers one, in this article: tinker with your Registry, an admittedly dangerous, and definitely not user-friendly operation. I prefer Wired’s alternative:

Naturally, there’s an alternative which is somewhat easier (and free): just grab a copy of OpenOffice which can handle the older file formats. Once you’ve got them open, now might be a good time to convert them to ODF documents lest Office 2017 decide to again disable support for older file formats.

And of course I wouldn’t be mesmile_wink if I didn’t point out that this, and many other headaches simply disappear when you ditch the desktop and move online. Web applications typically don’t have major new versions, they just get continually updated (e.g. Zoho updates all their applications every few weeks). When that’s not the case, like when Zoho Show 2.0 was released recently and it required updating the user documents, the service provider takes care of it. They work for you – you don’t care about program versions anymore, just have access to your data. Anywhere, anytime.

Related posts: CNet, Ars Technica, Compiler , An Antic Disposition, AppScout, Security Watch, Download Squad, Blackfriars’ Marketing, Feld Thoughts. The winning title comes from The J-Walk Blog: Office 2003 Downgraded With Service Pack 3.

Update: Phil Wainewright brings up an entirely new aspect of this issue: Microsoft breaks the perpetual licence covenant.

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Will Google Pull a Plaxo?

Google Operating System speculates that Gmail will soon display status updates from your contacts:

It’s not very clear what kind of updates you will receive, but they’re probably the latest important actions of your contacts from different Google services.

Ionut says based on reading some Google code that users will be able to delete updates – now word whether there will be a “Big Switch” to opt out globally. The functionality itself would be closer to Facebook’s newsfeed, the reason I am comparing it to Plaxo is that Plaxo became a metaphor for spam in its early years, and it is back at it now, with all the unwanted Plaxo Pulse notifications.

The contact updates, especially if it’s not easy to opt-out once and for all would be nothing but spam. What makes it even worse is that Gmail Contacts are really not contacts: anybody you answer automatically gets added to your Address Book, whether you like it or not. And guess what: there is no way to turn this off. (In fact, in the new version of Gmail -not yet available for Google Apps accounts- you can’t even delete more than 20 contacts at any given time.)

I really hope it does not happen. Gmail is the Crown Jewel of Google services, and as such, more productivity-oriented for most of us, then say Orkut or Picasa are. They can’t seriously think of clobbering the screen with garbage like that. Can they? smile_sad