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Ready for Vista Final? (Code-named Windows 7)

For two days in a row TechMeme was overflowing with Microsoft news coming out of PDC: Azure, Windows 7, Web Office (whatever the MS name will be).   But on the very day that supposedly all belonged to Microsoft there was a stream of seemingly unrelated items on TechMeme all pointing in the same direction, none too good for Microsoft.

Joe Wilcox @ Microsoft Watch declared that Windows Vista No Longer Matters :

Contrary to ridiculous assertions recently made by Microsoft CEO Steve Ballmer, Windows Vista is a flop. If businesses aren’t buying Vista, after waiting six (now seven) years, it’s no success. Yet, during the last day of the Gartner 2008 expo 10 days ago, Steve asserted that Vista “has been extremely successful.”

Success in terms of revenue does not mean actual product acceptance.  The fact is, most of the Vista revenue comes from consumers, not the corporate Market.  Consumers don’t intentionally buy Vista, they buy computers: good luck trying to buy a system without Vista on it – unless it’s a Mac or the refreshingly new category of Netbooks.  And if you cough up the extra $50-$99 most OEM’s charge you to “downgrade” to XP, it is still booked as a Vista sale!  Like I’ve said before, don’t be blinded by Vista sales numbers.  No wonder MS omitted the Vista licence count during last week’s earnings announcement.

PDC has shown that Microsoft is now eager to forget about Vista, a bad dream, fully focusing on Windows 7.   They must have realized that no multi-million-dollar marketing campaign can fix Vista’s badly tarnished reputation.

Where public opinion is more divided is whether this was just a perception issue, or actual product problems.  Count me in the latter camp – no Mojave Experiment can convince me otherwise.  The problem with Vista has never been appearance, or features as originally designed: it’s the zillions of inconsistencies, little things that fail every day turning us Vista-users into Vista-sufferers.

The stream of messages coming out of PDC appear to confirm this: it’s clear that Windows 7 does not mean major architectural, infrastructural changes – that’s what Vista did.  Win7 is all about the user experience – in other words, putting the finishing touches on Vista.  I said over a year ago: we don’t need another desktop OS.  But I guess I am OK with Windows 7, provided Microsoft:

  • Releases it as  Vista Final (meaning it works)
  • Provides it as a free update to Vista
  • Attaches  a letter of apology to all Vista victims (yeah, fat chances…)

Whether it’s Vista or Windows 7, almost doesn’t matter – it will likely be the last major desktop OS MS releases, and as such it represents the end of an era.  Obviously Microsoft themselves recognizes it (finally!), this years PDC is all about moving to the Cloud, be it the Azure initiative, or the announcement of moving Office to the Web.  (To be precise it’s the announcement of a future product announcement).

This trend will only be accelerated by the shift in what devices we use for our (cloud-based) computing needs.  Time to Leave the Laptop Behind – says The Wall Street Journal, joined by Coding Horror’s Jeff Atwood who declares: The Web Browser is the New LaptopEvery day another Netbook is announced, at lower and lower prices, and they change how we access information forever.  I’ll be devoting the next post to this subject, in the meantime leaving you with another post from Henry Blodget:  Microsoft Windows: The Beginning of the End.

(Originally posted @ CloudAve)

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SAP TechEd: Windows is Out. But Windows are In.

My fellow Enterprise Irregulars are at SAP’s TechEd in Berlin, Germany.  David Terrar is apparently in Windows-prison, as he observed:

Here in the Bloggers Room at SAP TechEd 2008, the Windows users (of which I am one) are consigned to one end of the room. We have to take regular abuse from the Mac fanboys. As you can see, the score is Apple Mac 8 Windows based PCs 3. In the blog world we M$ types appear to be a dying breed.

I told him he’d probably get a very different count in the keynote theater, where the real corporate folks are, who don’t have a choice – unless they all work for Citrix. smile_wink

Photo credit: David Terrar

But there’s something else strikingly obvious on this photo. Windows is out.  But Windows are in – I mean the real ones, letting daylight in.  This is something we’ll never get in the US.  I almost forgot the luxury of having windows (not the MS-kind) is quite normal in Europe.

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Why Vista S**ks

Vista isn’t really that crappy – says Gizmodo this morning.  Well, I won’t tell you what I think ( I’ve done my fair share), I’ll  just let  you decide.  After all, a picture is worth a thousand words… well, then how about a video?

Yes, all I was trying to delete empty folder structures from my own computer, using an account with full Admin rights. Makes me wonder whose permission I need.. Bill Gates?  Steve Ballmer? 

Read more here

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The Shortest Windows 7 Wish-list

Ed Bott compiled a detailed wish-list for Windows 7. Mine is shorter:

  • Call it  Vista Final (meaning it works)
  • Provide it  free of charge to all Vista victims
  • Attach a letter of apology from Microsoft
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Apple vs. Windows Pricing: It’s All About TCO

The debate du jour: should you pay twice as much for a Mac than you’d have to pay for a Windows PC?

(Data source: NPD)

Just about everyone attributes the price difference to Apple’s marketing, Brand Power.   But I think by focusing on out-of-the box prices, they all miss the boat: it’s all about TCO.  Total Cost of Ownership.

I started to chronicle the hassle of just running a Vista PC and dealing with random, unexplainable failures, but more or less gave up.  Compare this to the anecdotal evidence of my Mac-user friends, who, despite occasional hiccups all agree: it just works.

I don’t know how you value your time (heck, sometimes I wonder about mine), but most computer users probably are not in the minimum wage bracket. Considering the days and nights I spent trying to fix this Vista monster, I’m quite sure I would have been better off paying more upfront for a Mac.  My TCO would have been lower.  And not even my Virtual Invoices can make up for that.

See today’s debate on: Apple Watch, DailyTech, TechBlog, Mark Evans, Microsoft Watch, Technovia , jkOnTheRun, The Digital Home, Hardware 2.0,

Update: Finally, some sanity – here’s Jake:

Focusing on out-the-door pricing seems too narrow to ask such a broad question. It would be very interesting to see a comparison of expected full costs (not just OOTB) for each of the major O/S.

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OMG the First Good Windows Product Soon Dead

WindowsNow reports that Windows 3.11 has officially reached its end-of-life. Wow!  Obviously obsolete as a standalone product, it is still being sold in embedded systems – until November 1st, 2008. Who would have thought?

I actually liked that OS… in fact I also liked DOS 3.1 – even though I had the PC-DOS version on my system, cause where I worked back then, people believed they would soon squash this nasty little company putting out the MS-DOS version. smile_yawn

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MS Money: Old Financial Data May Not Be Accessible on Vista

You’d think at least Microsoft’s own products are compatible with Vista.  Well, sort of.  MS Money users who converted from Quicken may be out of luck.

I have a lot of financial data in Microsoft Money and prior to that in Quicken files. Both  applications used to recommend you keep the data files small by archiving earlier years. With today’s faster computers archiving is no longer an issue, but if you’re  a long-time user like I am, you probably have a few old archive files.

Every time you “upgrade” Money (hardly any new value, but if you use online services, MS forces you to upgrade every 2-3 years) your current data file is upgraded to the new formats, too. But what happens to the archive files?

I decided to convert all my older Quicken files to Money, just in case… after all, Money supports Quicken conversion.  Or not: crash.  Crash again.. and again.  I tried several data files, even rebooted the system, to no avail: Money consistently crashed at all conversion attempts.

This is where Vista’s Problem Reports and Solutions comes handy, and yes, a few days later it shows “solution found”. Hm… if they found it, they certainly are not sharing it.  Here’s the user-friendly stuff I found:

<?xml version=”1.0″ encoding=”UTF-16″?>
<DATABASE>
<EXE NAME=”MSMoney.EXE” FILTER=”GRABMI_FILTER_PRIVACY”>
<MATCHING_FILE NAME=”adapt.dll” SIZE=”109360″ CHECKSUM=”0x24BD92C0″ BIN_FILE_VERSION=”16.0.0.1303″ BIN_PRODUCT_VERSION=”16.0.0.1303″ PRODUCT_VERSION=”16.00.1303″ FILE_DESCRIPTION=”MSN Money Adaptation DLL” COMPANY_NAME=”Microsoft(R) Corporation” PRODUCT_NAME=”Microsoft(R) Money” FILE_VERSION=”16.00.1303″ ORIGINAL_FILENAME=”adapt.dll” INTERNAL_NAME=”adaptation” LEGAL_COPYRIGHT=”Copyright © Microsoft Corp. ” VERDATEHI=”0x0″ VERDATELO=”0x0″ VERFILEOS=”0x4″ VERFILETYPE=”0x2″ MODULE_TYPE=”WIN32″ PE_CHECKSUM=”0x25BFE” LINKER_VERSION=”0x60000″ UPTO_BIN_FILE_VERSION=”16.0.0.1303″ UPTO_BIN_PRODUCT_VERSION=”16.0.0.1303″ LINK_DATE=”01/04/2007 07:49:53″ UPTO_LINK_DATE=”01/04/2007 07:49:53″ EXPORT_NAME=”Adapt.DLL” VER_LANGUAGE=”English (United States) [0x409]” />
<MATCHING_FILE NAME=”adaptres.dll” SIZE=”13104″ CHECKSUM=”0xA99DDA54″ BIN_FILE_VERSION=”16.0.0.1303″ BIN_PRODUCT_VERSION=”16.0.0.1303″ PRODUCT_VERSION=”16.00.1303″ FILE_DESCRIPTION=”MSN Money Adaptation DLL” COMPANY_NAME=”Microsoft(R) Corporation” PRODUCT_NAME=”Microsoft(R) Money” FILE_VERSION=”16.00.1303″ ORIGINAL_FILENAME=”adapt.dll” INTERNAL_NAME=”adaptation” LEGAL_COPYRIGHT=”Copyright © Microsoft Corp. ” VERDATEHI=”0x0″ VERDATELO=”0x0″ VERFILEOS=”0x4″ VERFILETYPE=”0x2″ MODULE_TYPE=”WIN32″ PE_CHECKSUM=”0x4855″ LINKER_VERSION=”0x60000″ UPTO_BIN_FILE_VERSION=”16.0.0.1303″ UPTO_BIN_PRODUCT_VERSION=”16.0.0.1303″ LINK_DATE=”01/04/2007 07:00:04″ UPTO_LINK_DATE=”01/04/2007 07:00:04″ VER_LANGUAGE=”English (United States) [0x409]” />

This looks like the problem report sent to Microsoft, not the solution.  There’s one hint though: the filename is AppCompat.txt.  Perhaps it’s a Vista compatibility issue?   Luckily I still have an XP laptop around, the data files are there thanks to Foldershare sync (more on synchronization in the next post), all I have to do is install MS Money on the XP machine and try conversion there.

Voila!  Half an hour later I have the Quicken files converted to Money on the XP computer.  Money’s import/conversion routine is incompatible with Vista!   The whole exercise, including search on the Money Group took me about 2 hours, so dear Microsoft, here’s my invoice for lost productivity:

Oh, wait, we’re in the US, perhaps I should have presented a properly Americanized version. smile_wink

My poor experience was with MS Money 2007, but with Money Plus, the 2008 version of the product line Microsoft shows true ignorance to users’ legacy data needs.  Money Plus comes in four editions: Essentials, Deluxe, Premium, and Home & Business.

Microsoft offers a nice comparison chart, which neglects to mention a small detail, available only at the footnotes:

* Important note – Microsoft Money Essentials will not be able to open previous Money or Quicken files. If you are upgrading from a previous version of Money or Quicken, Money Plus Deluxe may be the right solution for you.

Not opening Quicken … well, it’s their decision. But not opening data from their very own previous releases? And this is hidden in the small print?

I rest my case.

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Microsoft, the Walking Dead

Over a year ago Paul Graham caused quite some uproar calling  Microsoft Dead.   Unlike in the 90’s, none of his startup Founders fear (or even respect) Microsoft.  They have their eyes on Google and other startups – so Microsoft must be dead.  Cash-rich, wildly successful – just not a future force to reckon with.

Today I read evidence that Paul Graham is right.  Todd Bishop produced a Bill Gates email from 2003, in which the Microsoft CEO complains about his own systems usability (or lack of).

—- Original Message —-

From: Bill Gates
Sent: Wednesday, January 15, 2003 10:05 AM
To: Jim Allchin
Cc: Chris Jones (WINDOWS); Bharat Shah (NT); Joe Peterson; Will Poole; Brian Valentine; Anoop Gupta (RESEARCH)
Subject: Windows Usability Systematic degradation flame

I am quite disappointed at how Windows Usability has been going backwards and the program management groups don’t drive usability issues.

Let me give you my experience from yesterday.

I decided to download (Moviemaker) and buy the Digital Plus pack … so I went to Microsoft.com.

This site is so slow it is unusable.

Someone decided to trash the one part of Windows that was usable? The file system is no longer usable. The registry is not usable. This program listing was one sane place but now it is all crapped up.

So after more than an hour of craziness and making my programs list garbage and being scared and seeing that Microsoft.com is a terrible website I haven’t run Moviemaker and I haven’t got the plus package.

The lack of attention to usability represented by these experiences blows my mind. I thought we had reached a low with Windows Network places or the messages I get when I try to use 802.11

I tried to selectively quote from this email, but it’s impossible. This email is a goldmine, you have to read it in its entirety.

It sounds like John Doe Windows User spilling out all his frustration with a useless, unfriendly system.  Or like me, ranting about Vista.   Which brings me to my point: although we’re blinded by the sales success, a result of monopoly, nothing changes the fact that Vista is widely considered a fiasco.   If this is the best the world’s richest company could come up with 5 years after the CEO’s angry rant – well, that speaks for itself.  Microsoft is dead. Rich, powerful, but without a future.  A Walking Dead.

(And now you can call me crazy.)

Update (6/25):  Jeff Nolan feels sorry for Citizen Bill: Of course he’s right about the usability… too bad he can’t switch to a Mac.

Phil Wainewright is wondering whether Gates is “a secret cloud convert, or have I been drinking too much of my own Kool-Aid again?”

Michael Krigsman points to this PDF which shows some of the follow-up email correspondence – you’d think after the CEO /Chairman rants so explicitely, they rush to find a solution. Instead, what we find is fingerpointing, politics, total corporate inertia.  That’s what kills (formerly great) organizations.

Update (10/7/2010) – Good read @ Computerworld:  Microsoft’s coming heart-attack moment

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Windows Search 4: Does it Finally Work?

I often stated my preference for Copernic Desktop Search, fought Microsoft’s sneaky plan to install Windows Search on XP systems without the owners consent, yet I find myself using Windows Search by default. Only on my Vista PC though, where it’s easier to keep the default than switch to third-party products. On the XP machines I’m still running Copernic.

And now it’s time to admit my title is misleading: Windows Search actually works – at least half-way. It can add files to the index. It just doesn’t remove them. Not when they are deleted, not when they are moved.

I’m not kidding, try it yourself: move a file to another directory or delete it, then see the multiple, redundant pointers to it in Windows Search. No way to tell which entries are dead until you click them.

Today Microsoft released Windows Search 4; let’s hope they learned the basics of updating an index. (Oh, yes, I know I can force a total rebuild of the index, but this should happen automatically, in the background). I’m not going to find out for a while: I learned the hard way not to touch Vista components and wait till it becomes part of Windows Update.

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Windows 7: Multi-touch and Salt in the Wound

Today the world is raving (not really) about Windows 7’s multi-touch capabilities. Yet the overwhelming feeling I have about the latest Bill & Steve show is disappointment. I feel betrayed…abandoned. They created this turd Vista, then instead of fixing it they move on to the next thing. I’m left behind with this piece of junk. Incidentally, here’s another telling Vista screen, captured today:

You know, the famous Vista copy problem supposedly fixed in SP1. (OK, I realize this is deletion rather than copy, but it’s file manipulation nevertheless … I assume it’s the same problem)

I really wasn’t kidding when I said:

Windows 7, whenever it comes, should be released as “Vista Final”, free to all Vista victims along with Microsoft’s letter of apology.

Read more here: Between the Lines, ParisLemon, CNET News.com, All about Microsoft, InfoWorld, InformationWeek, Gizmodo, GottaBeMobile, VentureBeat, Outside the Lines, WinExtra, Scobleizer, TechCrunch, The Inquisitr, The Secret Diary of Steve Jobs …etc…etc.

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