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Apple vs. Windows Pricing: It’s All About TCO

The debate du jour: should you pay twice as much for a Mac than you’d have to pay for a Windows PC?

(Data source: NPD)

Just about everyone attributes the price difference to Apple’s marketing, Brand Power.   But I think by focusing on out-of-the box prices, they all miss the boat: it’s all about TCO.  Total Cost of Ownership.

I started to chronicle the hassle of just running a Vista PC and dealing with random, unexplainable failures, but more or less gave up.  Compare this to the anecdotal evidence of my Mac-user friends, who, despite occasional hiccups all agree: it just works.

I don’t know how you value your time (heck, sometimes I wonder about mine), but most computer users probably are not in the minimum wage bracket. Considering the days and nights I spent trying to fix this Vista monster, I’m quite sure I would have been better off paying more upfront for a Mac.  My TCO would have been lower.  And not even my Virtual Invoices can make up for that.

See today’s debate on: Apple Watch, DailyTech, TechBlog, Mark Evans, Microsoft Watch, Technovia , jkOnTheRun, The Digital Home, Hardware 2.0,

Update: Finally, some sanity – here’s Jake:

Focusing on out-the-door pricing seems too narrow to ask such a broad question. It would be very interesting to see a comparison of expected full costs (not just OOTB) for each of the major O/S.

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Conspiracy Theory: the Vista-ization of Windows 7 has Started…

I simply don’t get it: Vista is barely out, nobody seems to like it, CIO’s refuse to upgrade, analyst firms tell them to wait, individual users who tried it switch back to XP, others time their new PC purchase so they can still get an XP machine – generally speaking Vista was as poorly received as the ill-fated Windows ME.

Apple is gaining market share, the major computer manufacturers are offering Linux PC’s, the Web OS concept is getting popular, applications are already on the Web – can anyone clearly see the shape of personal computing in 2012? (Yes, I know MS plans for 2010, I’m just adding the customary delay.) Will it still matter what OS we use to get on the Internet? How can Microsoft be so out of touch?

I was right and I was wrong.  Right in the assessment, that Vista’s main competitor was Microsoft’s own solid OS, WinXP – there was simply no reason to upgrade.  Yet as buying new computers with Good Ole Vista became increasingly difficult, many of us got stuck with Vista.  I was wrong in not foreseeing that Vista would turn out to be such a disaster, that millions of Vista victims would end up paying the ransom to get out of the trap and get the version of the OS that actually works: Windows 7.

What followed was two peaceful years when Windows computers simply worked.  Yes, They Just Worked. Almost like a Mac. Smile

Then the unexpected (?) happened…

(Cross-posted @ CloudAve » Zoli Erdos)

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Windows Update Sent Me on a Wild Goose Chase

hpdisplay It all started like a routine WinUpdate: downlod 6 updates, install them, then surrender the persistent nuisance and reboot to let Vista do its thing.. then wait .. wait.. coffee .. back.

However, after the successful reboot the system wanted to install a device driver to my monitor.  I thought it was a bit weird (has it not just done it?), but clicked OK, let it search for the driver.  Searching in Windows Update, that is… WTF?

After  a few minutes I decided to check Vista update history: it turns out that the driver update for my HP w2207 display failed to install.  Clicking on all the “help” links led to generic useless nonsense – business as usual…

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(Cross-posted @ CloudAve )

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Apple is Just as Sneaky as Microsoft, Dumping Software on Your Computer

Here we go again: Ed Bott points out how outrageous it is for Apple to install so-called “updates” to the iPhone Configuration Utility on a Windows computer that does not have this software installed, in fact one that has never had an iPhone or iPod connected to.

He is right, this is obviously not an update, but installing new, and in his case obviously unnecessarily software.   It’s also not the first time, I described my  similar experience early last year. Back then I also wrote:

Apple fans are a religious cult who came in hordes to defend Holy Apple. (before you chastise me, just look at how often I point to Apple as a better choice, without becoming blindly faithful)

And boy, did I prove right on that …

Read more here.

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Apple is Just as Sneaky as Microsoft, Dumping Software on Your Computer

Here we go again: Ed Bott points out how outrageous it is for Apple to install so-called “updates” to the iPhone Configuration Utility on a Windows computer that does not have this software installed, in fact one that has never had an iPhone or iPod connected to.

He is right, this is obviously not an update, but installing new, and in his case obviously unnecessarily software.   It’s also not the first time, I wrote about a similar experience early last year:

  • the same update program has been trying to install iTunes on a Windows machine where I don’t have it, don’t need it forever, despite unselecting it every single time
  • the update runs because I do have Quicktime installed, and Quicktime itself is as aggressive as it gets, re-installing itself in the XP systray no matter how many times you remove it.

Back then I also wrote:

Apple fans are a religious cult who came in hordes to defend Holy Apple. (before you chastise me, just look at how often I point to Apple as a better choice, without becoming blindly faithful)

And boy, did I prove right on that .. Ed Bott barely finished his post, when the first Apple-defender appeared, accusing him of being just a bit to picky when it comes to Apple:

I’m sorry Ed but I think you’re getting a little carried away here. I have no problem with any software maker – operating system or otherwise – letting me know that updates are available.

Wow.. really?   How about getting dozens (hundreds?) of software update proposals a day?  there must be hudreds of thousands of software title out there, why not recommend all?  Steven Hodson appears to have given his consent:

How is the utility suppose to get your consent if it doesn’t run in the first place. Perhaps the problem here is really one of wording. Would it make a difference Ed if it was called “Software Notification Service”?

No, it would not make a difference.  An update is an update.  To software already installed on my computer by choice.  My choice, not some manufacturer’s.  Anything else is unethical intrusion.

And before the Apple-camp declares was on me: I am not exactly a Microsoft-fanboy, in fact I will admit an anti-Microsoft bias for all the lost productivity due to their half-done software.  The very un-scientific method of talking to friends suggests Apple owners are more satisfied with their computers, gadgets, software and the company as a whole. Here’s a telling quote from CrunchGear:

Apple could require you to give this device three drops of blood every morning in order to satisfy the demonic hell-beast soul trapped inside it and we would, gladly.

Wow.  Well, give your blood if you like, but don’t be blind: abuse is abuse, no matter whether it comes from Redmond or Cupertino.

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(Cross-posted @ CloudAve )

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Oh, No – Yet Another Windows Release?

Two years ago I wrote: Windows Seven in 2010. Does Anyone Still Care?

I simply don’t get it: Vista is barely out, nobody seems to like it, CIO’s refuse to upgrade, analyst firms tell them to wait, individual users who tried it switch back to XP, others time their new PC purchase so they can still get an XP machine – generally speaking Vista was as poorly received as the ill-fated Windows ME.

Apple is gaining market share, the major computer manufacturers are offering Linux PC’s, the Web OS concept is getting popular, applications are already on the Web – can anyone clearly see the shape of personal computing in 2012? (Yes, I know MS plans for 2010, I’m just adding the customary delay.) Will it still matter what OS we use to get on the Internet? How can Microsoft be so out of touch?

I was right and I was wrong.  Right in the assessment, but not foreseeing that Vista would turn out to be such a disaster, that Microsoft would be better off releasing its final version under a new name:

Make no mistake, the accelerated move to Windows 7 is a marketing decision, not a technical one. Vista became such a disaster that Microsoft finally realized no amount of marketing can save it: it was better the abandon the shipwreck and start with a clean slate, a “new” Windows product.

And so it happened, and millions of Vista victims end up paying the ransom to get out of the trap and get the version of the OS that actually works: Windows 7.  Which means by late 2009, but mostly 2010 we’ll be where we were supposed to be in 2007.   But now, as people count down the days till they can escape Vista and upgrade to Windows 7, Mary-Jo Foley who is always amongst the first to scoop out Microsoft’s plans is already talking about Windows 8, as early as 2011 or 2012.

It’s almost like Microsoft got infiltrated by secret agents who plot to alienate most of their customers.  Because it’s hard to imagine why on Earth we would need yet-another operating system.  Windows is not an application, it’s a friggin’ operating system whose job is to get us into applications and get out of the way. Assuming Win7 finally works, MS should leave us alone licking our Vista-inflicted wounds, instead of dumping another OS on us.  Have they not learned from the Vista fiasco?  Users don’t want to upgrade their OS every two years, they just want to use their computers and be left alone.  How can Microsoft be so out of touch?

(Cross-posted @ CloudAve )

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SAP TechEd: Windows is Out. But Windows are In.

My fellow Enterprise Irregulars are at SAP’s TechEd in Berlin, Germany.  David Terrar is apparently in Windows-prison, as he observed:

Here in the Bloggers Room at SAP TechEd 2008, the Windows users (of which I am one) are consigned to one end of the room. We have to take regular abuse from the Mac fanboys. As you can see, the score is Apple Mac 8 Windows based PCs 3. In the blog world we M$ types appear to be a dying breed.

I told him he’d probably get a very different count in the keynote theater, where the real corporate folks are, who don’t have a choice – unless they all work for Citrix. smile_wink

Photo credit: David Terrar

But there’s something else strikingly obvious on this photo. Windows is out.  But Windows are in – I mean the real ones, letting daylight in.  This is something we’ll never get in the US.  I almost forgot the luxury of having windows (not the MS-kind) is quite normal in Europe.

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Sync Update: Syncplicity, Dropbox, Windows Live (?) Mesh

Quick update to my recent Syncplicity review:

In the meantime Microsoft’s Windows Live Mesh opened to the public, combining synhcronization and backup – also competing with their own Foldershare.  Now a word on what will happen to Foldershare, but I guess the writing is on the wall.  That said,  Live Mesh just failed for me the second time, so I can’t really recommend it.

Another service, Dropbox is getting a lot of buzz nowadays, largely to a smart theme of giving out limited numbers of beta invitations.  Apparently artificially created shortage is good marketing, bloggers LOVE being able to give away 10 or so invites…

Dropbox has one advantage over Syncplicity: it’s multi-platform, including Apple’s OS X and Linux, whereas Syncplicity is Windows only for now.  But that’s where it ends: it has less features (forget Web Apps integration, e.g. Google, Zoho, Scribd, Picnik), and has what I consider a huge flaw:  you have to drop your files into a dedicated folder to be synchronized.   That may be reasonable if you want to collaborate on a limited set of files, but it simply does not resolve the “access to all my data anywhere, anytime” problem.  It’s certainly a show-stopper for me.

So if you’re waiting for a Dropbox invitation, you might as well try Syncplicity – you’ll love it.  And if you sign up here, you get 1G more, i.e. 3G of free storage instead of the standard 2G.

Update: I received a very good, constructive comment from Assaf, who pointed out this was a largely negative post.   In my mind this post is an extension of my original Syncplicity review, but now that I re-read it on it’s own, I agree with Assaf.  Please read my response here, that makes this post complete.

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Windows 7: Multi-touch and Salt in the Wound

Today the world is raving (not really) about Windows 7’s multi-touch capabilities. Yet the overwhelming feeling I have about the latest Bill & Steve show is disappointment. I feel betrayed…abandoned. They created this turd Vista, then instead of fixing it they move on to the next thing. I’m left behind with this piece of junk. Incidentally, here’s another telling Vista screen, captured today:

You know, the famous Vista copy problem supposedly fixed in SP1. (OK, I realize this is deletion rather than copy, but it’s file manipulation nevertheless … I assume it’s the same problem)

I really wasn’t kidding when I said:

Windows 7, whenever it comes, should be released as “Vista Final”, free to all Vista victims along with Microsoft’s letter of apology.

Read more here: Between the Lines, ParisLemon, CNET News.com, All about Microsoft, InfoWorld, InformationWeek, Gizmodo, GottaBeMobile, VentureBeat, Outside the Lines, WinExtra, Scobleizer, TechCrunch, The Inquisitr, The Secret Diary of Steve Jobs …etc…etc.

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Apple Was Just Testing You All : Lawyers Follow

Oh, this is hilarious.  All the brouhaha about Apple being aggressive / sneaky … trying to install the Safari browser via Apple Update:

Well, now we know thanks to The Register that it was just a test.  They wanted to see if you abide by the legal terms:

Yes, you agree to only use it on Apple computers.  And if you took the bait and installed Safari on your Windows PC, expect the Apple lawyers anytime.  (OK, not reallysmile_tongue).

 

Update: The Apple Software Update points to this page, a list of all Apple software licences, where, digging a little we find these two documents:

The text in the Update program is clearly taken from the License for Mac, the Windows version of the file uses brand-neutral language, just mentioning “computer owned or controlled by you”.

 

Related posts: Hardware 2.0, 9 to 5 Mac, Ryan Stewart, CNetArs Technica and Channel Register.